Windows 10: Mouse keeps disconnecting if I lightly bump it

Hello,

My mouse disconnects if lightly bump the front part. However this is only true for one computer. The computer stops recognizing it for a few seconds and then the mouse reconnects. It is important to mention that the lights on the mouse don't turn off, only the red light that tracks movement at the bottom, so it doesn't stop feeding it power. Furthermore, the mouse doesn't have this problem when I connect it to other computers. The seconds aren't that big of an issue generally but it can be frustrating when I'm in a shooter and need to react quickly, but the mouse reconnects.


Thank you for your response,

Trifiomil

:)

 

Microsoft Sculpt Touch Mouse keeps Disconnecting in Windows 10

Ever since I got this mouse around 3 months ago, my Microsoft Sculpt Touch keeps disconnecting and freezing up. The frequency varies but it can get as bad as 4 times in 2 hours. I have only used the mouse on Windows 10. Although I am currently using the
Insider version of Windows, this has happened prior to updating to Insider and thus is not an Insider issue.

It doesn't seem to be a Bluetooth issue as I can connect and stay connected to my Bluetooth speaker just fine.

Things I have tried already:

• Reinstall Mouse and Keyboard Center and update
• Looked through all relevant categories in device manager-><item>->power management and unchecked "allow windows to turn off device"
  • Qualcomm Atheros Bluetoooth, a few under Human Interface Devices such as Microsoft Hardware Bluetooth Device, etc
• Reinstalled and updated drivers

None of the suggestions have helped. Could someone give guidance on how to fix this? I feel like I have gone through most of the common suggestions for fixing this issue.

 

The mouse stays connected but the keyboard keeps disconnecting in Windows 10.

Original Title[Microsoft Desgner Keyboard and Mouse]

Hi

HP Envy laptop

Windows 10

The mouse stays connected but the keyboard keeps disconnecting. Do you think it is faulty or does anyone have any suggestions.

Thanks for your help...

 

rapoo bluetooth mouse on Microsoft Surface Pro4 keeps on disconnecting

just got rapoo bluetooth mouse installed but it keeps on disconnecting.. have already asked supplied to replace but same thing happened.. as suggested from blogs, I have also unchecked the Power Management option under the Bluetooth Marvell AVASTAR bluetooth
radio adapter but the disconnection prevails.

switching on/off is already annoying..

need assistance from anyone.. thanks a lot

willard