Windows 10: mouse keeps freezing while running 3d apps

hello, so my mouse keeps freezing while running 3d apps. due to this, I can't play games so I need help please I want to play games again.

:)

 

3D Builder keeps closing

Hi Joseph,

Thank you for posting your query in Microsoft Community. I understand the inconvenience caused and will assist you.

I suggest you to run the Windows Store Apps troubleshooter by following the steps below:

• Type “Troubleshooting” in the search box and press Enter.
• Click on ‘View All’ on the top left pane.
• Click on “Windows Store Apps” from the list and follow the on-screen prompts for troubleshooting.

Also, refer the link provided below:

Windows help & learning

Hope the information is helpful. Keep us posted on the status for further assistance.

 

mouse keeps freezing

Hi Larry,

In some instances, your mouse may keep on freezing if there are some pending updates on your Windows 10 PC. We suggest you install available Windows updates and check if that helps you. If the issue still persists, you may run
Hardware Troubleshooter Drivers.

Update us with the outcome.

 

Computer and mouse freeze

Hi

There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

• Were there recent changes made before the issue occurred?
• What are the steps that you've done so far to know where the issue is coming from?

Meanwhile, we suggest that you refer to this article:
Mouse, touchpad, and keyboard problems in Windows for us to check all setting needed to help us in resolving your issue.

Let us know about the update.