Windows 10: Mouse & Keyboard Center + new Mouse 900

Hi,

I use both Wireless Keyboard and Mouse 900. When the mouse didn't work anymore I bought a new one, again a Wireless Mouse 900. The Mouse and Keyboard center recognizes the new mouse, but the mouse doesn't work. If I use the receiver that came with the new mouse the M&K Center doesn't recognize the keyboard and it doesn't work, but the mouse does.
Any ideas? Thank you.

:)

 

Mouse and Keyboard Center Mouse

I have a Microsoft Keyboard and use the Microsoft Mouse and Keyboard center to program the buttons. I also have a Microsoft Mouse that is not compatible with the Mouse and Keyboard center. The scrolling is incredibly sensitive and scrolls way too fast now
and it appears it is because of the center. Is there a way to get my mouse set correctly without uninstalling the center because I would really like it for my keyboard.

 

Microsoft Mouse and Keyboard Center error

Hi Bent,

Thanks for replying to us with the status of your issue.

We understand the inconvenience caused and we will try our best to resolve the issue.

This issue might occur if the Microsoft Mouse and Keyboard Center files got corrupted.

I suggest you to place the computer in clean boot, uninstall the Microsoft Mouse and Keyboard Center application and download and install the latest Microsoft Mouse and Keyboard Center application form the website and check if it helps.

Follow the below steps:

Step 1: Perform Clean boot.

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program.

https://support.microsoft.com/en-us/kb/929135

Note: Steps mentioned for Windows 8/8.1, will work fine with Windows 10.

Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

Step 2: Uninstall Microsoft Mouse and Keyboard Center application.

1) Press Windows key + x and select Program and features.

2) Right click on the Microsoft Mouse and Keyboard Center and click on
Uninstall.

Step 3: Download and install the latest Microsoft Mouse and Keyboard Center for the website.

Refer to the below link:

https://www.microsoft.com/en-us/download/details.aspx?id=36791

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

SIdewinder Mouse NOT recognized in Microsoft Mouse and Keyboard Center

Hello,

Same problem here, the old Microsoft Mouse and Keyboard Center asked me to download the update.

Since the update is installed, the Microsoft Mouse and Keyboard Center tells me that I don't have any device compatible.

Actually i have the Wireless Mouse 5000, that is listed as supported.

I think Microsoft did a great job with the testing of the update, maybe it's working for logitech device...