Windows 10: Mouse lag and connectivity issues

I have a microsoft surface laptop that I bought brand new in the fall of 2020. I’ve been having severe mouse lag and connectivity issues with any mouse that I connect to it, either via USB port or with Bluetooth. I’ve tried 3 so far with the same results. When I use them on other laptops they do not have issues so I believe the problem lays solely with this computer. The touchpad doesn’t have any issues whatsoever. I’ve tried changing settings and even reset the computer to when it wasn’t having issues, and it still hasn’t corrected it. Any help would be greatly appreciated. I can’t stand to use the touchpad for all of my schoolwork so am in desperate need of this being fixed.

:)

 

Mouse lag

Hi Zbigniew,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to install all pending Windows updates and check. Follow the steps below and check if that helps.

• Type Mouse and Touchpad Setting in Search and hit
  Enter.
• Change settings as per your requirement; click on Advance mouse options.
• Change settings under Buttons, Points, Pointer options, Wheel.

Do let us know the performance to mouse. Thank you.

 

Mouse Lag!?!

Basically what it does is remove the mouse acceleration in XP. The mouse will feel slower at first, but eventually you'll get used to it... the only reason why I suggested the mouse fix was because mouse acceleration sometimes causes the sensation of having a laggy mouse (laggy meaning responding slowly). If you meant lag as in jumping around and generally not being responsive, then I guess you'll need to wait for more suggestions *Smile

 

Mouse Lag

Hi,

Mouse lag and touchpad issues may occur due to damaged cables, outdated drivers, and more. To rectify those concerns, we suggest that you refer to this

article where you'll find troubleshooting steps suitable for mouse, touchpad, and keyboard issues.

If you're going to update your driver, we suggest that you do it manually instead of letting Windows search for an updated driver automatically. Here's how you can do it:

• Visit your device manufacturer’s website and download the latest driver from there.
• Right-click on the Start button, then select Device Manager.
• Select Mice and other pointing device, then the mouse
  driver name.
• Right-click on driver and then select Uninstall device >Delete the driver software for this device check box >
  Uninstall.
• After uninstalling, right-click on the driver that's having the issue, select
  Update driver > Browse my computer for driver software.
• Select Browse > look for the driver you've just downloaded >
  OK.
• Select Next > follow the steps to install the driver >
  Close.
• Restart your computer.

Update us on the status of the issue.