Windows 10: Mouse micro stuttering in Windows10 not in safe mode

Hi there, I've been using Win10 since forever and never ran into any issues. Last week my mouse started having micro stutters every few seconds to a point where its really tedious doing anything. I'm using a Logitech G Pro wireless. The mouse only stutters when fully booted. Everything seems fine in BIOS and when booting into safe mode. Here are the things I've already tried: - Restarting- Using multiple other mice- Adjusted mouse settings unchecked pointer acceleration. etc.- Updating graphic, audio, ethernet and mouse drivers downloaded from manufacturers website- Readjusted Polling rate

:)

 

mouse stuttering

Hello,



Thank you for writing to Microsoft Community Forums.

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Are you using a wired or a wireless mouse?
   
3. Also let us know the troubleshooting steps that you have tried to fix this issue?
   
4. What is the make and model of your mouse?
   

I understand that it can be disappointing to notice 'mouse stuttering' even in the new mouse. We will look into this for you. Please reply with the answers to the questions below so that we can assist you with appropriate troubleshooting steps.



However, you may refer this article on Mouse, touchpad, and keyboard
problems in Windows and check if it helps.



We await your response.



Hope it helps.



Sandeep Kumar M

Microsoft Community - Moderator

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Mouse won't work in Safe Mode

LOL...glad someone got it. *Wink

Okay, the G5, although in hand, was left alone. Instead, I grabbed a pair of other mice.
I tried a Logitech MX G403. It worked in Safe Mode.

Next steps:

Turn off computer. Unplug the G403, plug in the G502 into the same port. Restart in Win10. Select advanced options/safe mode. Reboot. The G502 was still unrecognized. (BTW, this is not the SAME G502 as in my earlier report. It is a new piece of hardware since then. Replaced under Logitech warranty a few months ago.)

Next steps:

Similar to above but tried my old Logitech MX518. It works in Win10 Normal Mode, but, like the G502, is totally dead in Safe Mode.

Interesting observation: laying the MX518 so it was belly-up, the laser flashed each time I plugged it into any of the USB ports. So, there is power... (Again, for clarity, I initially used the USB port which works with the G403 in Safe Mode. Yes, the laser in the MX518 briefly flashed when plugged into that port but then stayed out and the mouse was unresponsive with no cursor on the screen.)

G403 works in Safe Mode. In fact, it was hot-swappable. Pull out, plug in, pull out, etc. It always worked when plugged in.

The G403 is the only mouse (at hand) which is a Working Safe Mode Mouse.

At least, I know that it is a mouse issue, not a Windows issue???