Windows 10: Mouse not working after the recent update, please help.

Hello, my hp envy mouse started having issues with the mouse. Upon checking, i was told by the service center that it is an issue with the microsoft update. Today, when i updated my laptop further, the mouse is not working at all. Even the clicks aren't working, which were at least functioning earlier. What is the possible reason for this, as i have read that quite a few microsoft used have this complain after the recent updates. How soon can we have an update that solves this issue. Please connect me to someone who can help me out as this is a major problem.

:)

 

Glitched Mouse with most recent Windows Update!

Hi Emma,

To resolve the issue you're having with using your mouse, we suggest that you run the
Hardware Troubleshooter on the computer with the steps below:

• Press Windows logo key + S on your keyboard.
  
• Type Troubleshooting and select it from the list.
• Select Hardware and Sound, then Hardware and Devices.

If the issue persists, update your mouse or touch pad drivers with the steps on this

link.

Let us know how it goes.

Thank you.

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!

 

Mouse and keyboard driver unknown after recent update

Hi,



This issue normally occurs due to outdated or incompatible keyboard and mouse drivers. We suggest you to run the
Hardware and Devices troubleshooter and check if it helps. Here are the steps:

• Type troubleshooting in the Search bar, and press Enter on the keyboard.
• Click View All.
• Right-click on Hardware and Devices from the list.
• Select Run as Administrator.
• Click Next and follow the prompts to run the troubleshooter.

If issue persists, we recommend that you perform the troubleshooting steps in this
article to resolve your concern.



Let us know how it goes.