Windows 10: Mouse not Working

Yesterday I updated Windows 10 (security). After that my mouse when in the "standard" user no longer works (the keyboard works). When I used the "administrator" user the mouse works. Any ideas?

:)

 

Mouse lag

Hi Zbigniew,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to install all pending Windows updates and check. Follow the steps below and check if that helps.

• Type Mouse and Touchpad Setting in Search and hit
  Enter.
• Change settings as per your requirement; click on Advance mouse options.
• Change settings under Buttons, Points, Pointer options, Wheel.

Do let us know the performance to mouse. Thank you.

 

Mouse/touchpad not working after installation

Hi,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this. Kindly follow the below given methods:

Method 1:

I suggest you to change mouse pointer setting and check if it works. Kindly follow the below given steps and check if it works:

• Open Mouse Properties by pressing Windows key + X, and then clicking
  Control Panel. In the search box, type mouse, and then click
  Mouse.
• Click the Pointer Options tab, and then do any of the following:
  • To change the speed at which the mouse pointer moves, under
    Motion, move the Select a pointer speed slider toward
    Slow or Fast.
  • To make the pointer work more accurately when you're moving the mouse slowly, under
    Motion, select the Enhance pointer precision check box.
  • Check the Enhance Pointer precision checkbox and click Apply and OK.
    

Method 2:

If issue persist, I suggest you to run the Hardware and Devices
troubleshooter and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Hardware and Devices.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Method 3:

If issue persist, I suggest you to try installing it in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps.

• Download the touchpad or Synaptic Touch pad drivers from the manufacturer’s website.

• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Hope this information is helpful. Do reply if you need further assistance, we will be happy to help you.

Thank you.