Windows 10: Mouse on keyboard disconnecting while playing games through the xbox app

Discus and support Mouse on keyboard disconnecting while playing games through the xbox app in Windows 10 Gaming to solve the problem; On any game that I play through the xbox app on windows 11 i.e., Halo Infinite and Sea of Thieves my mouse and keyboard will intermittently disconnect.... Discussion in 'Windows 10 Gaming' started by Trevawhateva, Apr 16, 2022.

  1. TREVAWHATEVA
    Trevawhateva Win User

    Mouse on keyboard disconnecting while playing games through the xbox app


    On any game that I play through the xbox app on windows 11 i.e., Halo Infinite and Sea of Thieves my mouse and keyboard will intermittently disconnect. The only way to fix it is by unplugging and plugging back in my mouse and keyboard. This only happens for Microsoft games. I tested out Red Dead Redemption 2 through the Epic store and that worked fine, no mouse and keyboard issues. Mouse and keyboard functionality is perfect when not gaming as well. There seems to be no pattern to the disconnecting. It will just randomly do it. I've looked for solutions everywhere with no luck. Thanks.

    :)
     
    Trevawhateva, Apr 16, 2022
    #1
  2. BRINK
    Brink Win User

    Mouse and Keyboard Support for Xbox One Developers


    Source: Mouse and Keyboard Support for Xbox One Developers - Xbox Wire


    Tweet



    — Twitter API (@User) View on Twiiter
     
    Brink, Apr 16, 2022
    #2
  3. BRINK
    Brink Win User
    Mouse and Keyboard Support for Xbox One Developers

    Source: Mouse and Keyboard Support for Xbox One Developers - Xbox Wire


     
    Brink, Apr 16, 2022
    #3
  4. DEEPAK..RAGHAV
    Deepak..Raghav Win User

    Mouse on keyboard disconnecting while playing games through the xbox app

    Xbox One - Mouse and Keyboard

    Hi Jakob,

    Thank you for your update.



    We have a dedicated support team for gaming issues. For better assistance and quires in this regard, suggest you to please get in touch with our
    Xbox Support team. Our Xbox support
    team will assist you better in this regard.

    Refer the below link:

    http://xbox.uservoice.com/forums/25.../6029042-keyboard-and-mouse-support-for-games



    Keep us posted if you face any issues on windows in future. We will be glad to help you.
     
    Deepak..Raghav, Apr 16, 2022
    #4
Thema:

Mouse on keyboard disconnecting while playing games through the xbox app

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