Windows 10: Mouse pointer disappears

I currently have an issue where my numpad will not work. I found a fix, which is turning off the "Control mouse with a keypad" setting in Ease of Access. However, when I turn this setting off my mouse pointer disappears. The specific setting is shown in the picture below. Thanks for any help offered.

:)

 

Mouse Pointer Randomly Disappears

I'm on Windows 10 Pro, 10.1.19044, and have been for some time. My mouse pointer randomly disappears, even though it can still function. I have used an Anker Vertical mouse at work and at home for a few years now. The one I use at work died recently. I looked through Amazon for choices for a vertical mouse. I chose a more equipped Anker one with buttons for going backwards and forwards. My employer paid for it. Within the first day of using it, my mouse pointer disappeared. I'm significantly visually impaired and therefore, have a large pointer that is purple. I don't see purple on anything I do at work, which makes this a good mouse pointer color.
I restarted my computer. That didn't help. I can see where the pointer is supposed to be, e.g, if I try to move the pointer over some choices in a drop-down list, each one appears like it has focus, but I can't work this way. I went to Task Manager and was able, sort of, to find applications and stop them. Once, closing Firefox fixed it. Another time, closing the Windows magnifier made the pointer reappear. Before we send it back to Amazon, does anyone have any suggestions on how to fix this problem? I've never had this happen before, and I assume it's the new mouse that is at fault. Sometime last week when I began using the new Anker mouse, Windows 10 updated itself. I don't know if that is the problem, but I assume it's the mouse.

Any suggestions for how to fix this? Thanks.

 

mouse pointer disappears

Hi,

There are different reasons why your mouse pointer disappears. For us to properly isolate the issue, we need the following information:

• Have you made any changes on your PC prior to the issue?
• Can you please provide the troubleshooting steps that you've done to resolve the concern?

In the meantime, we recommend you to perform the basic troubleshooting steps provided below:

• Unplug and plug your mouse from your device.
• Try to use another mouse and check if the same issue occurs.
• Update your mouse drivers. To know more information about updating drivers in Windows 10, click this
  link.

 

Mouse Pointer

Hi,

You can customize your mouse in a variety of ways in Windows. To change how your mouse pointer looks, you can follow the steps below:

• Right-click on the Start menu, then click Control Panel.
• Select Mouse, then go to the Pointers tab.
  
• Select the pointer you prefer from the drop-down list, click
  Apply > OK.

If you want to use a pointer that is not on the list, you can download it online. After that, go to Control Panel > Mouse > Pointers tab again, then click
Browse.

Update us if it addressed your issue.