Windows 10: Mouse question

Hey guys my mouse is plug and play..when I put the usb it says installing usb input device or wireless reciever....I wanna have it completely removed
I went in device manager and uninstalled it.....my question is how come when I plug it back it doesn't say installing usb input device ..

:)

 

My mouse is scroll is not working correctly

Hello
zakkey,

We would like to ask additional questions to isolate the issue and get the right solution for you. Please answer the following questions below:

• Did you notice any recent changes on your PC prior to the issue?
• Have you tried using a different mouse and check if the issue still happens?

In the meantime, I suggest that you follow these steps to troubleshoot mouse issues.

1. Try unplugging the mouse and plugging it back in.
2. Plug the mouse into a different USB port.
3. Try the mouse on another computer to verify the issue is not hardware-related.

Hope this information helps. Feel free to post back if you need further assistance.

 

usb mouse not responding

Hi Lance,

It can be a faulty driver that is causing your mouse and headphone not to work. However, we need to gather more information for us to provide the best solution to your computer. Kindly answer the following questions:

• Have you made any changes prior to the issue?
• Is your mouse and headphones working on another computer?

We suggest that you visit the links below for troubleshooting steps for your mouse and headphones.

• Fix sound problems
• Mouse, touchpad, and keyboard problems in Windows

Looking forward to your reply.

 

Mouse

Hi,





There are a lot of possibilities why the issue occurred. To isolate this
matter, we have some questions for you:

• 
  When did this issue start?
  
• 
  Were there any changes made before the issue occurred?
  
• 
  Have you tried using
  the mouse to another computer?
  
• 
  Have you checked if the drivers are updated?
  
• 
  What troubleshooting steps have you done so far?
  

We suggest that you run the Hardware and Devices Troubleshooter and check if there are any changes. To run the Troubleshooter,
follow these steps:

• 
  On the search bar,
  type Troubleshooting
  and hit
  Enter.
  
• 
  Choose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices
  to
  run the troubleshooter.
  

If the issue still persists, kindly post
us the screenshot
of the diagnostic result of the troubleshooter.



We'll be waiting for your response.



Regards.