Windows 10: Mouse Replacement

I bought my mouse 3 days ago on Sunday, 10th January 2021 at Gain City, Marina Square and I was enjoying it up until this afternoon when I accidentally dropped it. Now, the mouse buttons are not working very well. I intend to get a replacement but I have already thrown away the receipt. Is it possible to return to Gain City/any Microsoft store and get a replacement for my mouse? The box had "3 year warranty" printed on it.

:)

 

mouse replacement time

Hello forum. I need to replace my mouse. I was hoping that the forum would have some suggestions for a new mouse. I would like a dual purpose mouse--one that would work for games and just regular stuff. And not break the bank either. I know. It's all too much to ask. Thanks a much.

 

Problems with mouse cursor lockup.

take the canned air to it with gusto and see what happens
I used to burn though a mouse every year back when Played competitive quake 3 and it s mods

 

Problems with mouse cursor lockup.

Aaaand the ironic thing there is, that no doubt WOULD void the warranty.

Seriously though, thanks for the suggestion but I plan to wait for their response. They said they can't authorize a replacement unless all the troubleshooting steps they emailed me don't work, which they didn't.

I've also contacted Newegg, and they said they'll do anything they can to help get me a manufacturer replacement in the case of the mouse not working with any of Logi's troubleshooting steps and if Logi refuses to replace it.

I had an MX500 that easily outlasted this one with lots of use. Seems to me the more complex the mouse, the more failure prone they are.