Windows 10: mouse scroll only affects volume

mouse scroll only works to change the control does not do any of the other normal stuff

:)

 

Why is my mouse scroll changing my volume

Hi,

For us to properly isolate the issue with your mouse scroll, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g. updates, software installation)?
• Are you using a wired or a wireless mouse?
• Have you tried using your mouse to a different computer? If yes, how was it?
• Have you tried a different mouse to your current computer? If yes, what is the result?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

In the meantime, we suggest that you try installing the latest hardware driver to resolve the issue. You may follow the steps provided by
Andre Da Costa in his article.

We look forward to your response.

 

Mouse Scrolling Issues

Basiclly I'm having major issues with my mouse autmocaticlly scrolling.

This only appears to happen on certian places, for example my emails. If I simply hover over an email it'll automaticlly start scrolling down until it reaches the bottom. My master volume on the task bar and even the Youtube volume, when I simply hover or
select this, it'll automaticlly start turning up. When I type in a box or filling out a form, you get the suggestions which list below, my computer will automaticlly start scrolling through these options making it impossible to type!

Even if I hold the 'Ctrl' button down on it's own, whichever page I'm on will start zooming out. I've tried a different mouse and keyboard, no luck! Played around with my mouse settings, no luck. This only seems to have happened since upgrading from Windows
8 to Windows 10!

 

Mouse Scroll Jumps

Hello Nate,

It is possible that the Vertical Scrolling is set to a higher numeric value. To assist you with your concern I would suggest checking the Vertical Scrolling to isolate the issue. Just follow these steps to isolate the issue.

• Press the Windows key and go to Settings.
• Click Devices and go to Mouse.
• Click on Additional mouse options.
• Click on the Wheel tab.
• Put a bullet on Roll the wheel one notch to scroll and change the numeric value to 2 or 3 (Depending on your preference.)
• Click Apply, then OK.

Check if this will resolve the issue.

Let us know how it goes.

Regards.

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