Windows 10: Mouse stutter when high upload

Yesterday my bluetooth mouse started to stutter heavily to the point that I became unable to continue work on the machine. After some digging I found that this was happening because One Drive was syncing a lot of files which led me to believe this was a One Drive issue.

Today I was playing around with different VPN connections and when doing speed tests I realised the mouse started to stutter again. Now I can reliable reproduce this when the speed test is doing the upload part. Is there anything I can do to make this stop?



I'm using a Surface Pro 6 i5 on Windows 10 Pro 1903 18362.418

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:)

 

Mouse Stutter

Was curious to know if anyone can weigh in on this...
I've had a weird mouse stutter where I think I've tried EVERYTHING I can think of and find online. I'm running the latest build of Windows 10. I keep all my drivers uptodate as well. With that said, I've tried the lastest NVidia Drivers, latest Mouse drivers for the mouse I'm using ( logitech g602). I've tried using Logitechs software and not using it.

• reinstalled windows with a clean install
• switched my router to 5ghz
• tried bluetooth connection, ( seems worse than the wifi connection )
• disabled Nvidia High Definition in Device manager
• turned off the power off option under every USB peripheal in Device manager
• Tried another usb port
• tried another mouse... with this being said, I use a wacom tablet. This is studio machine so it's higher much higher end and should not suffer from the mouse lag but noticed this will stutter from time to time as well. But what I just realized this morning and just want to know if I could have a confirmation... I'm currently backing up an older large drive that uses USB 2.0. I'm using backblaze to get everything up as fast as I can.

Since i've had it uploading, I noticed moreso the stutter. Is it possible that this drive could be causing the stutter? If my thinking is correct, even tho it's just uploading online the drive is being accessed and if the USB connection is the bottle neck, I'm thinking this could cause a stutter with other USB peripheals regardless if they are are 3.0 or not

 

mouse stuttering

Hello,



Thank you for writing to Microsoft Community Forums.

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Are you using a wired or a wireless mouse?
   
3. Also let us know the troubleshooting steps that you have tried to fix this issue?
   
4. What is the make and model of your mouse?
   

I understand that it can be disappointing to notice 'mouse stuttering' even in the new mouse. We will look into this for you. Please reply with the answers to the questions below so that we can assist you with appropriate troubleshooting steps.



However, you may refer this article on Mouse, touchpad, and keyboard
problems in Windows and check if it helps.



We await your response.



Hope it helps.



Sandeep Kumar M

Microsoft Community - Moderator

 

Mouse ticking stuttering issues when gaming

Hi Edy,

To isolate your concern regarding your mouse ticking stuttering, kindly answer the following questions:

• Have you made any changes prior to the issue?
• What troubleshooting steps have you done so far?
• Are you experiencing the same issue when playing other games?
• Does the issue also occur in other programs?

Looking forward to your reply.

Regards.