Windows 10: mouse stuttering and multiple devices found in my pc

my mouse is stuttering since i got my new pc. also, when i go to the device manager and look in the mice and keyboard tab it shows multiple devices of keyboards and mice. when i only got one mice and one keyboard plugged in. i would love to get help. thank you!

:)

 

mouse stuttering

Hello,



Thank you for writing to Microsoft Community Forums.

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Are you using a wired or a wireless mouse?
   
3. Also let us know the troubleshooting steps that you have tried to fix this issue?
   
4. What is the make and model of your mouse?
   

I understand that it can be disappointing to notice 'mouse stuttering' even in the new mouse. We will look into this for you. Please reply with the answers to the questions below so that we can assist you with appropriate troubleshooting steps.



However, you may refer this article on Mouse, touchpad, and keyboard
problems in Windows and check if it helps.



We await your response.



Hope it helps.



Sandeep Kumar M

Microsoft Community - Moderator

 

Mouse Stutter

Was curious to know if anyone can weigh in on this...
I've had a weird mouse stutter where I think I've tried EVERYTHING I can think of and find online. I'm running the latest build of Windows 10. I keep all my drivers uptodate as well. With that said, I've tried the lastest NVidia Drivers, latest Mouse drivers for the mouse I'm using ( logitech g602). I've tried using Logitechs software and not using it.

• reinstalled windows with a clean install
• switched my router to 5ghz
• tried bluetooth connection, ( seems worse than the wifi connection )
• disabled Nvidia High Definition in Device manager
• turned off the power off option under every USB peripheal in Device manager
• Tried another usb port
• tried another mouse... with this being said, I use a wacom tablet. This is studio machine so it's higher much higher end and should not suffer from the mouse lag but noticed this will stutter from time to time as well. But what I just realized this morning and just want to know if I could have a confirmation... I'm currently backing up an older large drive that uses USB 2.0. I'm using backblaze to get everything up as fast as I can.

Since i've had it uploading, I noticed moreso the stutter. Is it possible that this drive could be causing the stutter? If my thinking is correct, even tho it's just uploading online the drive is being accessed and if the USB connection is the bottle neck, I'm thinking this could cause a stutter with other USB peripheals regardless if they are are 3.0 or not

 

Microsoft 3500 Wireless Mouse: No Device Detected

Hi Pard,

I appreciate the troubleshooting steps you have tried to resolve the issue. Follow the Methods below and check.

Run the Hardware and Devices
troubleshooter and check.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Click on troubleshooting, then click on “Hardware and Devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

Also perform the steps suggested in the link below and check.

Troubleshooting: Mice

Steps applicable to Windows 10.

Do let us know if you are able to use Microsoft 3500 Wireless Mouse. Thank you.