Windows 10: Mouse that works with All In One Media Keyboard dongle?

Hello,My laptop only has two USB ports and one of them is already used by the dongle of the Microsoft All In One Media Keyboard model 1632.As I would need to keep the other port free for a USB stick, is there a mouse I can buy that will work with the same dongle already used by the keyboard? Or I need to go for a bluetooth mouse less preferred option?I tried using a USB hub to connect USB sticks and wireless mouse with its dedicated dongle, but the mouse won't work properly if connected through the adapter.

:)

 

Microsoft ARC touch mouse USB dongle is recognized as ARC keyboard on windows 10.

Hi,

To further isolate the issue with your touch mouse being recognized as keyboard, we'd like to know more information:

• Is it one USB dongle for the mouse and keyboard?
• Have you tried any troubleshooting steps to resolve the issue?
• Did you make any changes to your computer prior to this issue?

We suggest checking the article below to help you resolve the issue.

Update a driver for hardware that isn't working properly

Thank you.

 

Microsoft All-in-One Media Keyboard not working on Windows 10?

Hi,

Can anyone help with this? Thanks.

Windows 10 version: 1909 (Build: 18363.815)

I've recently bought the Microsoft All-in-One Media Keyboard and was told the guy couldn't getting it working on Windows 10 but it worked on Windows 8.1 fine.

However, there are YouTube videos showing it used on Windows 10 and on Microsoft's official page for this keyboard here shows Windows 10 has full, not limited support.

• The USB dongle is found fine.
• I've clicked "Update Driver" on all the drivers in Device Manager for the Dongle and Keyboard.
• I've installed the latest version (12.200) of the "Microsoft Mouse and Keyboard Center", although I don't believe this is necessary for the keyboard just to work.

Bizarrely "Microsoft Mouse and Keyboard Center" sees the keyboard fine and I can even customise it.

But no button works?

Any ideas appreciated. Thanks.

- - - Updated - - -

Anyone?Thanks

 

keyboard and mouse not working

Hi Chrystal,

For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Are you using a wired or wireless keyboard and mouse?
• Have you tried using a different keyboard and mouse? If yes, how was it?
• Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
article.

We look forward to your response.