Windows 10: Mouse Wheel Issues

I have gone through dozens of “solutions” that have not fixed the scroll wheel issue for my mouse on Windows 10.

The scroll wheel will jump in random directions for no obvious reason— it will scroll the wrong direction at random, double zoom, and sometimes just do nothing or go in and out at the same time. Sometimes it will work okay, and sometimes the scroll wheel will be completely unusable. The rest of my mouse is flawless, but my scroll wheel is next to worthless most of the time, if not always.


The driver for my mouse has been updated. I have used mouse drivers downloaded online. I have uninstalled my drivers and rebooted my computer. I have gotten two new mice, both of which have the exact same issue with no change in severity. Wireless and wired both don’t work. I have updated to the latest version of Windows. I have fiddled constantly with the mouse settings, all having no effect on the issue. And there are zero troubleshooting options online that go over other solutions.


I have put up with this for way too long, and as a game developer I am zooming in and out almost constantly as I work. Sometimes I will spend an entire minute just trying to zoom in, which is horrendous when working in a time-is-money market. At this point, my mice are unusable while trying to work, but I have no alternatives as I develop for PC users, and I cannot use a controller as a mouse.


How in the world do you fix the scroll wheel? Not the pointer, JUST the scroll wheel. My drivers have been updated, uninstalled, reinstalled, rebooted, and customized a million times, and with multiple mice under my belt, there has to be some other reason my mice would be working like this. Any other options that don’t involve getting a new laptop?

:)

 

Windows 10 mouse scroll wheel issue

Hi,

There can be numerous causes of the issue that you're having with your mouse scroll wheel speed such as outdated drivers, dirt, damaged cables, and more. To correct such issue, we suggest that you adjust the scroll speed of your mouse wheel using the steps
below:

• Click Start > Settings.
• Go to Devices > Mouse & touchpad.
• Under Choose how many lines to scroll each time, move the slider to the right to make the speed of your mouse wheel faster.

With regard to cleaning the inside of your mouse, you have to contact its manufacturer to get proper instructions.

You can find more information about troubleshooting mouse issues in this
article.

Update us on the status of the issue.

 

Mouse wheel too sensitive In edge

Hello Christopher,

You can customize your mouse in a variety of ways in Windows. To address your concern, you may adjust the scroll speed of your mouse wheel. Kindly follow the steps below:

• Click on Start.
• Go to Settings.
• Select Devices.
• On the left pane, click on Mouse & touchpad.
• Select Additional mouse options.
• Go to the Wheel tab to adjust the scroll speed of your mouse wheel.

Let us know if you will need further assistance.

 

mouse wheel issues

I am using an HP wireless mouse/keyboard. The mouse wheel operation has become an issue and is inconsistant. I can open one tab in a browser and after a few moves around the page and at some point the scrolling gets locked and it can't be unlocked and you
need to do page up/down to see more of the page. If I open a new page in the browser the wheel scrolls fine.

It is not the mouse as I have tried a Microsoft Mouse and a Logitech mouse with exactly the same results and I have tried various usb ports for the wireless dongles. And the mouse works fine on other machines.

I'm using Windows 10 pro 64bit and have tested the mouse setup as best as it allows. Any suggestions welcome.