Windows 10: Mouse without Borders stopped working after Windows 10 update

Discus and support Mouse without Borders stopped working after Windows 10 update in Windows 10 Installation and Upgrade to solve the problem; Windows 10 did update, then MWB would not connect as before. I restored using Restore Point, and problem was fixed. After next Update, returned and... Discussion in 'Windows 10 Installation and Upgrade' started by DocSEKK, Aug 17, 2018.

  1. DocSEKK Win User

    Mouse without Borders stopped working after Windows 10 update


    Windows 10 did update, then MWB would not connect as before. I restored using Restore Point, and problem was fixed. After next Update, returned and have not been able to get it to work since (lost Restore Point due to memory not being set high enough.) Have tried deleteing and reinstalling MWB. Has there been a fix for this yet?

    :)
     
    DocSEKK, Aug 17, 2018
    #1

  2. Mouse Without Borders - works only in one direction

    Hello,

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.

    • Do you get any error message when you try to access the Laptop on VPN?
    • Have you installed Mouse without Borders setup on both the systems?

    If not, I suggest you to install the latest setup of Mouse without Borders on both the systems and check if it helps.

    NOTE: The same version of Mouse without Borders must be run in the machines.

    If it doesn't works, I would suggest you to post your query on
    Mouse without Borders Forums regarding this matter for assistance.

    Visit: Mouse Without Borders (#mousewithoutborders, http://www.aka.ms/mm)

    Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

    Thank you.
     
    ThofikhAhamad, Aug 17, 2018
    #2
  3. sarlin326 Win User
    Mouse Without Borders Windows 10 Issue - "Mouse Disappearing"

    • When you say that "try to use two or more windows 10 machines together; the mouse pointer will disappear", are you connected to domain network? How exactly the computers are connected?
    • No, the currently upgraded Windows 10 pc's are all local machines connected through a router, but they are not on our domain currently. The reason being is to test any issues that might occur before putting them on our domain.

    2. When you say that "purpose of the software", which software are you referring to?

    • The software I am referring to is Mouse Without Borders. It's in the title of the subject line of my question.

    Your suggestion to run the troubleshooter would not register there being a problem considering everything is functioning fine except for the visibility of the mouse.

    This is a common problem with Mouse Without Borders dating back to the release of Windows 10. I just thought it would have been fixed by now. A google search will verify my info.

    I will reword my situation a bit. For example, I have three Windows 10 machines hooked up to router. These three computers are connected together through Mouse Without Borders to 1 mouse and 1 keyboard. This works fine with our windows 7 machines. The issue
    is when we upgraded these test pc's to Windows 10, the mouse will disappear on 2 out of the 3 pc. The primary machine that the mouse and keyboard is hooked up to you can see perfectly fine because the peripherals are hooked up to that specific pc.

    Now, the mouse is working on all the windows 10 pc's, but it is not visible to the human eye on any other pc that isn't the primary pc with the mouse/keyboard hooked up to it. The only solution that people have come up with involving a quick google search
    is to hook up a physical mouse to every pc. This actually does fix the issue which means this is just a minor software glitch with Mouse Without Borders. It could be something in Windows 10 settings that is causing the mouse to disappear on the other computers,
    but no fix has been found to my knowledge. I don't want to have to hook up a mouse to every pc using Mouse Without Borders on Windows 10. I'd revert the machines back to Windows 7 before I did that.
     
    sarlin326, Aug 17, 2018
    #3
  4. sarlin326 Win User

    Mouse without Borders stopped working after Windows 10 update

    Mouse Without Borders Windows 10 Issue - "Mouse Disappearing"

    Hi, as my subject title suggests, I'm have trouble with Mouse Without Borders on Windows 10 machines. If I try to use two or more windows 10 machines together; the mouse pointer will disappear on all of the other pc that are not the local machine. The mouse
    still works on all the pc's, but the mouse pointer is not visible. It worked fine with Windows 7. I'm running the latest Mouse Without Borders version.

    The only solution we have found through out the forums is to add one physical mouse to each computer and that does work, however it kind of defeats the purpose of the software.
     
    sarlin326, Aug 17, 2018
    #4
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Mouse without Borders stopped working after Windows 10 update

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