Windows 10: MOV files will not play on my Windows 10 desktop

Same result with Windows Media Player and Movies and TVHere's the message that displays:"Sorry. Can't Play Please Try Again 0x80004002"MP4 and WMV Will PlayApparently I need a CODEC. Can anyone advise me on how to enable my MOV files precious vids of my granddaughter?Thank you.

:)

 

.MOV file will not play

You have 2 options:

1. Download and install Quicktime Player to play .mov: QuickTime 7.7.9 for Windows OR
2. Download and install Handbrake: HandBrake: Open Source Video Transcoder and convert .mov file to another format such as .avi or .mp4 then you can play with VLC or with Movies & TV App that came installed with Windows.

 

Want to play .mov files with windows media and Windows 10

I didn't suggest the modern app version, but the desktop version. The desktop version does play .mov files.

 

.MOV file will not play

My daughter sent a message to my wife’s IPad, that contained a .mov file of the junior school concert items a grandson took part in, from her IPhone. I wanted to listen with better volume and sound, so we the file to an email to me: File name IMG_nnnn.MOV.
I detached the file and tried to play it unsuccessfully. The default player could not playback as the file was unrecognised or corrupt and quoted error 0xc0036c4. VLC and Media Player also did not oblige, and a third program mentioned in a very old thread reported the file existed but there was no video.
As the file played only a few minutes ago on the IPad, I am confused why it will not play on my desktop.
Suggestions and possible solutions, please.