Windows 10: move files from an old Microsoft 365 online account

move files from an old Microsoft 365 online account to a new Microsoft 365 online account

:)

 

delete old and create microsoft account

A coworker has bought a new Lumina 830. His phone recognizes an old Microsoft account which he used a @sympatico.ca address which is no longer active and has forgotten that password. The point was to load up his office 365 using the login info for that account.

is it best to delete old account and create new one using 365 login info?

Suggestions????????

 

Move files from Onedrive account to Office 365 account

Background

1. I have a Onedrive account linked to my Microsoft account that I use
   to back-up my personal files.
   
2. I now have separately been granted an Office 365 account, which comes
   with unlimited storage.
   

Issue

As I am paying a fee (albeit small) to extend the size of the
Onedrive capacity linked to my Microsoft account, I am keen to move
some files between the two systems. The files I am looking to move
exist only online.

A number of tools offer functionality to handle files between cloud accounts, ie

• MultCloud
  
• Rainbow drive (Microsoft Store)
  

Howvever both these options do not recognise attempts to connect to the Office 365 Account (they work with Microsoft Accounts only).

Question

Is there a way to move the files without a two-stage download (to pc), then upload (to Office 365)?

 

Old user account with Microsoft account reappeared on the computer

Hi Graham,



Thank you for writing to Microsoft Community Forums.



It is very unusual that the old profile has reappeared on the computer.



Ideally, the old profile will only reappear if System Restore has been performed on the computer. We would like to if you are aware of any changes made to the computer.



As you have mentioned that your Microsoft account is linked to your old profile, I would suggest you to convert the Microsoft account to a local account by following the steps mentioned below:

1. Login to the old account.
   
2. Press Windows Logo key + I, to open
   Settings.
   
3. Click on Accounts and select
   Your info from the left pane.
   
4. Click on Sign in with a local account instead.
   
5. Follow the on-screen instructions to complete the process.
   

After converting the account to a local account, if you wish to delete the account, refer the steps mentioned below:

1. Login to the newly created account.
   
2. Press Windows Logo key + R, to open
   Run dialog box.
   
3. Type control and click on
   OK.
   
4. Select Large icons from the drop down for
   View by.
   
5. Now, click on User Accounts.
   
6. Click on Manage another account and select the user account that you want to remove.
   
7. Click on Delete the account and select
   Keep Files (if you want to keep the files of the user account) else select Delete
   to remove the account.
   

After deleting the old user account, to convert the new user account to a Microsoft account, go to
Settings (Windows Logo key + I) >> Accounts >>
Your info >> click on Sign in with a Microsoft account and follow the on-screen instructions.



I hope the information provided by me is helpful for you.



Let us know if you need any further assistance, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator