Windows 10: Moved back to parents and PC seems to be having and causing internet issues.

Good MorningI purchased a PC, mainly for gaming around 12 months ago, I recently moved back to my parents and took the PC with me and since moving here I have been attempting to use it, however there seems to be a huge internet issue. I am on a wired connection directly from the hub to the back of my PC and everytime I turn on the PC it seems to completely wipe out the internet in the house. The Wi-Fi drops for every device, the hub speeds slow down and the wired download speed for my PC is stupidly low around 2mbps even though the house is getting around 40.I have searched all over to try a

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Internet issues with Windows 10

Hello Bryan,

We are sorry to know that you are facing this issue. We'll certainly assist you with this.

Share this information to assist you better.

• Have you made any recent changes prior to this issue?
• Have you installed all the pending updates?
• What is the exact error message or code you receive?

I suggest you to follow the steps below and see if it helps:

Set Internet Explorer as default browser

I suggest you to set Internet Explorer as default web browser and restart the computer and see if it helps.

Disable Proxy

Sometimes using proxy to connect to the internet may cause issues while connecting to the network.

Follow the steps below to disable proxy:

• Press “Windows Key” + “R”.
• Type “inetcpl.cpl”.
• Go to Connection.
• Click on LAN Settings.
• Check the box which says Automatically detect settings.
• Uncheck the box under Proxy server.

Run Internet Connection Troubleshooter

Though you are able to use internet, there could be some problems or some settings which could have stopped Windows services to connect to the internet.

I suggest you to run the Internet connection troubleshooter to fix such issues, follow the steps below:

• Press Windows key + R
• Type Control
• Click on Troubleshooting
• Click on Connect to the internet
• Click on Next and follow the On-screen instructions

Hope this helps, get back to us if you need further assistance.

 

Childs PC and Parental PIN

Hi Darren Harrison，

Welcome to Microsoft Community.

To make sure, I suggest you refer to the steps below to check if a PIN has been added to the parental control settings：

1. Open "Control Panel": You can type "Control Panel" in the Windows search bar and select the corresponding result to open the Control Panel.
   
2. Access the Parental Controls settings: In the Control Panel, locate and click on "User Accounts and Family Safety."
   
3. Choose the Parental Controls settings: On the Parental Controls page, find the account of the child you want to make changes to and click on it.
   
4. Modify the Parental Controls settings: In the Parental Controls settings page, you should be able to find the option to "Change Parental Control Settings" or a similar option. Click on it, and you may need to enter the administrator password for verification.
   

You are right about one thing. If your child's PC has not been logged into your account, there is indeed no option to change the PIN in the system's account settings.

I want to check with you if you have used the Microsoft Family app on your phone?

There are also settings for child accounts on the app, maybe you can find the settings on the app.

Finally, there is another possibility, please check whether your Microsoft account (parent account) has set a PIN or turned on two-factor authentication, and if so, please temporarily close them.

Turning two-step verification on or off for your Microsoft account

Please feel free to let me know if you have any further updates, thank you.

Best regards

Manson | Microsoft Community Support Specialist

 

Internet issues with windows 10

Hi,

You could face this issue due to corrupt add-on. Please write to us with the following details.

1) Do you face this issue with all the websites?

2) Did you make any changes to Internet Explorer settings prior to this issue?

I would suggest you to follow the steps given below to resolve the issue.

Method 1: Run Internet Explorer Performance Troubleshooter.

Follow these steps to run Internet Explorer Performance troubleshooter.

• • 
    Type troubleshooting
    in the search box present on the Taskbar.
    
  • 
    Select Troubleshooting.
    
  • 
    Select View all on the top left corner.
    
  • 
    Run Internet Explorer Performance troubleshooter.
    

Check the issue and move to next method if you still face this issue.

Method 2: Open Internet Explorer in No Add-ons mode.


Add-ons are application that helps Internet Explorer to interact with Videos and graphics. If the add-ons which Internet Explorer is using is corrupt then it may cause this issue.

Follow the steps given in the link below and check if it helps.

Managing add-ons in Internet Explorer

Manage add-ons in Internet Explorer 11 - Microsoft Support

Write to us with the status of the issue. We will assist you ahead.