Windows 10: Moving emails from Windows 10 Mail App to O365 Hosted Exchange - with a caveat

Discus and support Moving emails from Windows 10 Mail App to O365 Hosted Exchange - with a caveat in Windows 10 Software and Apps to solve the problem; Environment Windows 10 Windows 10 integrated Email app Outlook 2019 Hosted Exchange in O365 A now defunt previous hosting provider Problem Moving... Discussion in 'Windows 10 Software and Apps' started by MBKITMGR, Apr 19, 2020.

  1. MBKITMGR Win User

    Moving emails from Windows 10 Mail App to O365 Hosted Exchange - with a caveat


    Environment

    • Windows 10
    • Windows 10 integrated Email app
    • Outlook 2019
    • Hosted Exchange in O365
    • A now defunt previous hosting provider

    Problem

    • Moving email in from IMAP mailbox where the server is no longer present. The only copies of company emails are on the employees laptop in Windows 10 mail.
    • A clone of the Device, to allow a test, shows that when I ammend the account details it wipes the existing email.


    I have a situation where a customer had an employee use the free Windows 10 mail app to access a mailbox via IMAP. The email was with a hosting provider that is no longer in business. When we open the app the emails are still there, but I haven't found a way to export/move/any other option of getting the emails in Windows 10 mail without the old server being available.


    There are over 12 years of emails contained in the data contained on the laptop in Windows 10 mail app.


    Any suggestions


    Moved from Outlook / Windows 10 / Office 365 for business

    :)
     
    MBKITMGR, Apr 19, 2020
    #1

  2. How to move emails of Window 10 Mail app to a new computer

    Hi all, I want to move my emails (of an exchange account) in Windows 10 Mail app from my current laptop to a new laptop. please suggest me to do that. i have noticed that the folders that i created in the Windows 10 Mail app are not in the exchange mailbox!!
    But to the best of my knowledge, Windows 10 Mail app works on IMAP.

    looking forward to your help.
     
    Mushfique Manzoor, Apr 19, 2020
    #2
  3. Can't add exchange account to the Windows 10 mail app

    I'm trying to add my exchange email account to the Windows 10 mail app, but it says "Are you sure that's the right email address? This organisation doesn't support joining Azure AD".

    I have added the email many times before and it's working fine on other PCs. It is an Exchange account hosted by a third party.

    I select "Exchange" when adding the account.

    Any suggestions?

    Steve
     
    Steve Maytum, Apr 19, 2020
    #3
  4. gpstoloff Win User

    Moving emails from Windows 10 Mail App to O365 Hosted Exchange - with a caveat

    Problems with syncing on Windows 10 mail app


    On my W10 Mail app, for your second case, I need to manually resynch each of my accounts individually before the offending items will disappear.
     
    gpstoloff, Apr 19, 2020
    #4
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Moving emails from Windows 10 Mail App to O365 Hosted Exchange - with a caveat

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