Windows 10: MP3 player does not connect. Cannot see it under This PC

My daughter's MP3 player no longer connects to my Lenovo Yoga Slim laptop. It used to in the past but no longer does. I need to be able to connect it to add some tracks I downloaded for her.This is what I've tried:- I've run the updates including optional- Restarted the system- Rolled back Universal device client device as it wasn't working properly, error code 31.This however hasn't helped. When the device is connected it starts to charge and doesn't show under This PC as a storage disk the way it used to in the past.

:)

 

PC restarts when connecting mp3 player

I have a ipad nano, when I connect via USB, my PC gets BSOD. It never did this before. After much aggravation, I purchased a different mp3 player (another brand) and does the same thing. I tried different USB ports and same issue.

I have never come across this before. Any idea why my PC reboots whenever I connect any mp3 player to PC?

What have I tried...

• different USB ports
• different mp3 players
• different local windows account
• ran "sfc /scannow (yes it did find something but didnt fix my mp3 issue)
• updated windows

win version OS build 19041.450

 

PC restarts when connecting mp3 player

Ah! THAT'S important. You've just established the issue is local to the PC you're working with.

 

deleting podcasts from my mp3 on win 10 media player

Hi Ernie,

We realize the inconvenience you are experiencing with not able to delete files from mp3 player using Windows Media player. We will certainly help you.

This issue might occur when the Mp3 file is broken or when it is not compatible with the Windows Media Player or other media players.

Firstly, I would suggest you to open Media player and try to refresh the device and try deleting the songs.

Method 2: Run Windows Media Player Troubleshooter.

I suggest you to run Windows Media Player Troubleshooter. Follow the below steps to run Windows Media Player:

• Press Windows key + X and select Control Panel.
• In the search box, type troubleshooter, and then click Troubleshooting.
• Click View all, and then click Windows Media Player Settings.

If the issue persists then follow the below method.

For information about how to reset your device, see the documentation that came with your device.



Method 2: If the above steps do not help, you may try to delete music files directly from the mp3 player, follow the steps below:

To delete music files using the computer, follow these steps:

1. Connect your mp3 player to the computer.

2. Select Open device to view files using Windows Explorer on initial connection.

3. Locate the folder where your music files are stored.

4. Right click and select delete the music files or folder.

Let us know the results. We will be happy to assist you further.

Thank you.