Windows 10: mpeg-1 layer 2 not playing audio

Created an MP4 video file using the mpeg-1 layer 2 selection in Media Encoder but none of the windows players will play the audio, yet VLC does. Help??

:)

 

Nokia 5800 xpressmusic audio does not work for video download

I'm totally confused.



You say mpeg files don't play yet at the same time Mpeg-4 and Mpeg-1 Layer 3 seem to work fine!?



MP3= Mpeg-1

AAC=Mpeg-4

MP4=Mpeg-4

3GP=Could be AMR, WB-AMR or MPEG-4



So can you be more specific?



What message do you get when you try to play them?, what format/bitrate/number of channels are these files?



Usually you can convert any audio file into another audio file. There are 1000s of audio encoders and converters out there.

 

MPEG-2

Hi Jody,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

In order to assist you in a better way please answer the below questions.

1. In which player are you trying to play the video?

Try and install MPEG-2 TS Player from the below link and check if it helps:

https://www.microsoft.com/en-US/store/apps/MPEG-2-TS-Player/9WZDNCRDD8BB

Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Thank you.

 

No sound while playing audio and video files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Which is the application that you are using to play the files?
• Did you try the same on a different player?
• Did you perform any troubleshooting steps?

As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

• Right click on sound icon.
• Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.

If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Playing audio.

Also refer: http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

Thank you.