Windows 10: MS 2000 mouse and keyboard

Microsoft mouse does not drag and drop even after updating ms keyboard and mouse center. How do I know if I just need a new keyboard/mouse?

:)

 

Microsoft Wireless 2000 keyboard and mouse

Hi,

Thank you for posting in Community.

We understand your concern and we will assist you to resolve the issue.

Before we proceed, I would like you to provide the information stated below:

1. What other troubleshooting steps have you performed to resolve the issue?

2. Did you try uninstalling and reinstalling the drivers in question?

I would suggest that you try the methods that are stated below and check if your problem rectifies.

Method 1: Hardware and Device.

Run the hardware and device troubleshooter to check if there are any errors that might cause driver malfunction.

• On the search bar and type “Troubleshooting”
• Click on troubleshooting, then click on “Hardware and sound”.
• Under Hardware and sound, click on “hardware and devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

Method 2: Un-install and Re-install drivers.

• Right click on the Start Menu and select Device Manager
• Open Device Manager, double click and expand Keyboard and
  Mouse respectively
• Right-click the device, and click Uninstall.
• Windows will prompt you to confirm the device’s removal. Click
  OK to remove the driver.
• After the uninstallation is complete, reboot your computer.

Once done, click on the link below to download and install the latest drivers for the devices. Install according to the architecture of the OS, ie, 32 or 64 bit.

Keyboard and Mouse (32 Bit).

Mouse and Keyboard Center download - Microsoft Support

Which devices are supported by Microsoft Mouse and Keyboard Center? - Microsoft Support

Keyboard and Mouse (64 Bit).

Mouse and Keyboard Center download - Microsoft Support

https://www.microsoft.com/hardware/en-in/d/wireless-keyboard-2000

Hope this information helps

 

MS Mouse and Keyboard Center not working with Windows 10

Since updating to Windows 10 the MS Mouse & Keyboard Center doesn't show my Microsoft Wireless Mobile Mouse 4000 anymore and therefore I can't customize my Mouse settings. I know my Keyboard (MS Comfort Curve Keyboard 2000) and my Mouse are both on the
compatibility list for the MS Mouse & Keyboard Center and they did work perfect in Windows 7. Is the MS Mouse and Keyboard Center compatible with Windows 10?

 

Win10 software for wireless keyboard 2000 and mouse

Hi Tonashiii,

There might be a compatibility issue between your computer and the wireless keyboard and mouse. To better assist you, please clarify the following:

• Are you getting any error messages?
• What troubleshooting steps have you done so far?
• Does the same issue happen on other devices?
• Since when have you been experiencing this issue?
• What is the make and model of the keyboard and mouse that you're trying to connect?
  

You can also check the response of Vanessa Sohtun on this

thread. This will provide you steps on how to run Hardware and Device troubleshooter as well as how to uninstall and re-install drivers.

Feel free to contact us if you have further inquiries.