Windows 10: MS family says PC needs an update

Trying to get app time limits working on my kids computer. Log into family which shows the PC needs updating so run windows update which reports that the PC is up to date. Nothing changes, device still shows as needing update

What am I supposed to do? I've checked his account is account is verified and get a weekly report with app time per hours but the time limits just don't work.


All sensible advise listened to, thanks in advance.

:)

 

Windows 10 Family Safety Creates Mystery PCs

Hello,

As an initial recommendation, I suggest you to check for the latest updates in Windows 10 which helps the PC to make optimal use of Windows 10 capabilities as well as fixing any missing links in performance of the operating system.

To check for updates now, go to Settings > Update & security > Windows Update, and select
Check for updates. If Windows Update says that your PC is up to date, you have all the updates that are currently available.

Now, please follow the below suggested methods and check if it helps to resolve the issue.

Method 1

Consider the below important points and check if it helps.

• Sync the settings on both the Family Safety website & on the local computer (via the "Manage settings in Family Safety website" link in the Family Safety on Control Panel).
• Turn off then turn on the settings for Activity Reporting. This process will refresh the configuration. You need to sign in to
  
  family on the Microsoft account website. Next, select the child whose report you want to see, which will show you their Recent activity page.
• Verify that you have disabled/uninstalled any other third party real-time antimalware products that were installed on your PC, to check if any how incoming/outgoing connections to the PC are affected by the firewall.
  
  NOTE: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have
  to temporarily disable it to install other software, you should re-enable it as soon as you're done.
  

Method 2

If it still does not help, I suggest you to remove the child account from your Microsoft Family Safety settings and check if it helps.

Follow the below steps.

• 
  From a web browser, go to
  http://account.microsoft.com/family and sign in with the Microsoft account of an adult in the family.
  
• 
  To remove a child, choose Remove at the top of the section labeled
  Select a child to view or edit their settings.
  
• Select the person you want to remove from the family
• Select the Remove button that appears when you've chosen the person to remove.
  

Write to us with the updated information for us to be able to assist you further.

Thank you.

 

Is MS reconciling with the PC Gaming Community?

What !?? Games For Windows didn't prove to you that MS was serious about PC gaming? /sarc

Actions speak louder than words. So step up to the plate, Microsoft, or STFU.

 

Need Serious Help: How To Record Video of What is Done on my PC?


I suggest the following simple steps:

1. Set the autosave options in MS Office to a low value say 5 minutes.
2. Setup file history to autosave frequently - the shortest period is 5 mins
3. Install Macrium Reflect Free and configure it to do a daily incremental system backup

You should be well covered if you do the above to protect your key files.