Windows 10: MS is killing my new Surface Pro 9 with updates!

Discus and support MS is killing my new Surface Pro 9 with updates! in Windows 10 Gaming to solve the problem; Everytime MS releases a new update my bluetooth keyboard and mouse will not connect without rebooting the tablet. Today an update killed off my wifi... Discussion in 'Windows 10 Gaming' started by Rand Foster, Apr 13, 2023.

  1. MS is killing my new Surface Pro 9 with updates!


    Everytime MS releases a new update my bluetooth keyboard and mouse will not connect without rebooting the tablet. Today an update killed off my wifi adapter. When will we get working updates from MS? Every new update also takes about 15 minutes to boot.I am having to turn off automatic updates so I can get some work accomplshed.

    :)
     
    Rand Foster, Apr 13, 2023
    #1
  2. Roger Win User

    MS Surface Keyboard Cover not recognized by MS Surface Pro 3

    My Surface Pro 3 cover mysteriously stopped working (other USB keyboards work).

    I’ve exhausted all of the steps from the Internet and am hoping for some advice here on what to try next.

    • Clean the metal pins on both the keyboard and the Surface Pro 3 with alcohol swap and q-tip.
    • Performed the standard two button shutdown procedure - Force a shutdown and restart your Surface - Microsoft Support
    • Update "HID keyboard" device in Device Manager.
    • Uninstall and reinstall "HID keyboard device" in Device Manager.
    • Removed HID keyboard device in Device Driver and manually installed Surface Type Cover device (which later automatically turns to "HID keyboard device" when you hit "update drivers")
    • Updated all Windows 10 patches to date.
    • Tried a brand new keyboard (Microsoft FMM-00001 Type Cover for Surface Pro https://www.amazon.com/gp/product/B073W4MPJF/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1 )
    • Updated firmware for Surface Pro 3 (typed in “winver”, took that Windows version, then downloaded the specific patch required here - https://www.microsoft.com/en-us/download/details.aspx?id=38826)
    • Reset Surface Pro 3 while keeping personal files
    • Reset Surface Pro 3 and deleted all personal files
    • Performed hardware tests on aka.ms/surfacerepair (nothing bad found; all looks ok)
    • Drained the battery most of the way before connecting again - the two times it worked momentarily these last few days was when I connected my new type cover keyboard to the Surface Pro 3 after the battery had died down to below 50%; a simple reboot later, everything stopped working. This user seems to have the same problem with it working briefly when there is low battery - https://answers.microsoft.com/en-us...pe-cover/52f983c6-2e53-49fa-aac6-7c4cc5d25d9f )

    A breakdown of the steps I've done to sometimes get it working


    Can anyone recommend any other troubleshooting steps? One of these steps seemed to work ok for others having this same problem.
     
    Roger, Apr 13, 2023
    #2
  3. Brink Win User
    Surface Tools for IT Update for Surface Pro and Surface Laptop


    Source: Surface Tools for IT Update for Surface Pro and Surface Laptop Surface
     
    Brink, Apr 13, 2023
    #3
  4. MS is killing my new Surface Pro 9 with updates!

    Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Apr 13, 2023
    #4
Thema:

MS is killing my new Surface Pro 9 with updates!

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