Windows 10: MS office keeps crashing when interacting with windows 10

Discus and support MS office keeps crashing when interacting with windows 10 in Windows 10 BSOD Crashes and Debugging to solve the problem; MS office Outlook, Word, Excel keeps crashing when a file in windows explorer is tried to open by right click of mouse. This issue started happening... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SatyakiMukherjee1, Jul 25, 2020.

  1. MS office keeps crashing when interacting with windows 10


    MS office Outlook, Word, Excel keeps crashing when a file in windows explorer is tried to open by right click of mouse. This issue started happening after the last update of the windows 10 a month back.

    :)
     
    SatyakiMukherjee1, Jul 25, 2020
    #1

  2. The computer crashes when accessing Microsoft Office on Windows 10

    Hi Indu,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    Do let us know the following information to assist you better with this issue:

    • Does the system crashes only when accessing Microsoft Office product?
    • What exactly happens when you try to access Microsoft Office products?
    • Were you able to see any error code/ error message with this issue?
    • Which version of Microsoft Office have you installed on your device?

    As a workaround, I suggest you to try the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run the System maintenance troubleshooter
    and check if it helps.

    System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

    1.
    Press Windows
    key and type Troubleshooting.

    2.
    Select Troubleshooting and hit
    Enter.

    3.
    Click on View all in the left pane of the window.

    4.
    Select System Maintenance.

    5.
    Click Next and follow the on-screen instructions to complete the troubleshooting process.

    Step 2: I suggest you to install all the pending updates after upgrading to Windows 10.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates
      .
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.

    If the issue persists only when accessing the Microsoft Office products, I suggest you to contact the below forums as we have a dedicated team to assist you better with this issue.

    Microsoft Office Forums

    Select the right category to post a query.

    Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.
     
    Deepika Gowda, Jul 25, 2020
    #2
  3. Mayra Aqu Win User
    Windows 10 keeps crashing

    Hi,

    There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

    • What exactly are you accessing/doing when the computer crashes?
    • Were you still able to login to the computer after it happens?
    • Can you send us a screenshot of the error messages or mini dump that you've received?

    In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
    Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
    "When did you get the error?".

    We'll wait for your response on this matter.
     
    Mayra Aqu, Jul 25, 2020
    #3
  4. peach1971 Win User

    MS office keeps crashing when interacting with windows 10

    all games crash!

    I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
    Increase the window size step by step and watch your vga temps permanently.
    What happens?
    If it crashes, run at stock speeds as suggested before and retry.

    P.S.: When your system locks, does the display signal turn off after a time?
    Stuttering sound or no sound at all when freezing?
    What X1800XT model do you own exactly?
     
    peach1971, Jul 25, 2020
    #4
Thema:

MS office keeps crashing when interacting with windows 10

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