Windows 10: MS Paint: Win 11 - Unable to work with overlay images

When I import an image on an already open MS Paint project let's say another image, MS Paint does not allow me to manipulate the overlay image - like resize or invert color, etc. Neither I see the edge or corner markers on the imported image, which I can use to drag the size of the image. And even when I try to perform the actions like resize or invert color, MS Paint simply perform the action on the canvas not on the overlay image alone. Also, is there a way i can use the old UI of MS Paint in Win 11?

:)

 

MS Paint not working

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are unable to use Microsoft Paint on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 installed on the PC? (Type
  winver in Windows search/Run command)
  
• Are you aware of any changes on the PC prior to this issue?

In this scenario, we would suggest you to check if you are able to launch Microsoft Paint from System32 folder.

1. Press Windows + E key to open
   File/Windows Explorer
   
2. Navigate to C:\Windows\System32
   
3. Double click on mspaint.exe
   
4. If you are able to launch then Pin to Taskbar and
   create a shortcut.

If the issue persists then try these steps.



Step 1: Run DISM & SFC scan

We would also suggest you to run the DISM & SFC Scan tool to check if you are able to launch MS Paint, refer this article:
System File Checker.



Step 2: Reinstall Microsoft Paint app.

1. Press Windows + I key to open
   Settings.
   
2. Click on Apps and select
   Apps & features from left pane.
   
3. Click on Optional features and select
   Microsoft Paint from the list.
   
4. Click on Uninstall. Close
   Settings and restart the PC.
   
5. Now perform step 1 and 2.
   
6. Click on Optional features and click
   Add a feature.
   
7. Check the box beside Microsoft Paint and click on
   Install.

Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator

 

Unable to save imported images onto the MS Paint canvas

I have Windows 11. I have always been able to open and work with MS Paint, which came installed on my ASUS laptop. However, now when I import an image to the canvas, I am unable to save that image. The image disappears from the canvas as soon as I attempt any kind of 'save' operation. Why is this? It was fine two days ago and I notice MS Paint shows it was updated on 11/10/23. I have tried to usual cache clearance, admin runs and updates again, but the problem persists. I use Paint for simple image production and cannot understand why this facility has become so problematic.

 

Unable to save imported images onto the MS Paint canvas

Hi,

Kayece here, An Independent advisor and a user just like you. I will be happy to assist you today.

I understand that you are unable to save your imported images onto the MS Paint. The image disappears after you have attempted to save it. Does the issue persist with any other files?

I suggest to perform the steps below. If the first step does not help, please proceed to the next step.

*Check if the Windows is up to date. Select Start > Settings > Windows Update > Check for updates. If there is an available update, select Install Now.

*Update Microsoft Store. Select Start, then from the apps list, select Microsoft Store. In Microsoft Store, select Library > Get updates. If an update for the Microsoft Store is available, it will start installing automatically.

*Try to Repair or reset your apps. Follow the steps provided on the link below.

https://support.microsoft.com/en-us/windows/rep...

*If the issue still persists, then I would suggest you uninstall and reinstall the paint. I suggest performing the guidelines and steps in the article on the link below.

https://www.minitool.com/news/microsoft-paint-d...

I hope this is helpful. If you have any additional questions or need more help, please let me know and I will gladly assist you.

Kayece

Stay Safe!

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