Windows 10: MS Photo app error

My Windows 11 MS Photo app will not download photos from camera to computer. Shows only icon of mountains. Photo files are JPG and are on SD card. Sometimes get an error message that says cannot open and have tried the following per MS recommendations... reboot, reset and nothing seems to work. Please help.

:)

 

Lost default photo viewer after profile rebuild

Thanks Brink. I've tried those steps before i started searching Google. After the profile rebuild i don't have the Photo app listed to choose to make it default in either the system settings for default apps or the Open With option.

I can't even find it doing a search. Seems to have been removed somehow with the profile rebuild, which doesn't make sense.

Might be helpful to list what i've done I've done the open with check, the choose default program in the system menu, tried that in device manager default programs also. I've checked the programs and features Turn windows features on/off and it's not listed there (never thought it was but that was a suggestion), searched the MS Store, it's not listed there either.

I don't like playing in the registry unless i have defined steps and haven't found anything for this yet, just the Win7 version like in my OP.

 

Link to MS Photos required.

Windows Photos Viewer is an oddity; as I suggested, find a free downloadable image viewer you like, and use that.

One random list: (there are many such)
18 Best Free Image Viewer Software

I use a program in building my family tree- it lets me use an external viewer- simply whatever is set as default. Here you can see it displays the image in Photoviewer. I imagine Vuescanner requires you to specify the path literally.

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

Photos help - Microsoft Support

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

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