Windows 10: MS Realtek driver agony - please help

MS Update installed a Realtek driver that really does not agree with my system. I'm fine with the MS 5 High Def version.

Ever time I g to device manager and programs & features and delete it and spec the MS generic version I'm good for about a minute then the Realtek gets installed. Even after I delete the folder in programs. I am totally stumped here as this version MS is pushing out is really having problems and I cant make it go away.

I have gone to advanced settings and set it to prevent downloading ANY driver updates at all. It keeps coming back.

I've tried just about everything I can find on Google. I'd really appreciate some help on this. It began happening after this past Tuesdays update. I had other issues (now solved) with that update

:)

 

NO SOUND ON MY PC WITH WINDOWS 10

URGENT PLEASE, NO SOUND! I was gifted Windows 10 by MS. It came with no sound, so I followed instructions to install Realtek HD sound driver. The sound has been very poor, so I tried to re-install the Realtek driver, to try to improve crackling noises, etc.
After removal and attempting to re-install Realtek, OS Windows 10 stated I needed to also re-install Microsoft UAA HD Sound driver, which I never touched!

WINDOWS 10 IS NOT ALLOWING MY PC TO AGAIN DOWNLOAD REALTEK HD AUDIO DRIVER, NOR THE MS UAA SOUND DRIVER IT IS SAYING NEEDS TO ALSO NOW BE DOWNLOADED! BEFORE, WHEN I DOWNLOADED REALTEK DRIVER, THIS WAS NEVER REQUIRED AND MY PC ALWAYS WAS ABLE TO DOWNLOAD
SAID DRIVER! NOT ABLE NOW, EVEN WITH MY ANTI-VIRUS "TURNED OFF"!

PLEASE NOTE, AND DO NOT REFER MY ISSUE TO MS SUPPORT IN BRAZIL. CALLED THEM YESTERDAY, AND ALL THEY DID WAS "DISQUALIFY" ME FROM ANY HELP, STATING THAT MY COMPUTER WAS TOO OLD, AND HAD HP ISSUES, WHICH THEY NEVER, NEVER, DIAGNOSED! THEY WANTED TO "CHARGE"
ME SOME STIPEND, TO BE ABLE TO HELP ME!

NOTE, I HAVE BEEN USING WINDOWS 10 FOR LESS THAN A YEAR, NEVER HAD ISSUE DOWNLOADING REALTEK, ONLY NOW, AND WAS ABLE TO USE THIS POOR SOUND SYSTEM WITH "CRACKLES" CONSTANTLY, BUT HAVE BEEN "LIVING" WITH THE POOR QUALITY SOUND! WITH NO SOUND NOW, IT IS IMPOSSIBLE
TO USE MY PC.

URGENT HELP PLEASE. BRAZIL MS SUPPORT IS NOT ABLE TO HELP, THEY ARE NOT QUALIFIED IN CUSTOMER SERVICE!

My e-mail is *** Email address is removed for privacy *** and kindly answer me directly to my e-mail.

 

NO SOUND. WINDOWS 10 NOT ALLOWING TO DOWNLOAD REALTEK SOUND DEVICE.

 

The following steps worked for me...


First uninstall the faulty driver, but do not restart your machine until you do the following:

Type"Device Installation Settings" in your Windows search box. A result named "Change device installation settings" should show up.

•Choose No

Once that's done, you have to go into the Windows Update Settings and change it to "Notify Schedule a restart".

Now go ahead and do a restart.

At this point, the driver won't automatically install, but will be listed in Windows Update. Microsoft expects you to install it anyways. What you need to do is hide it from Windows Update. Download the "Show or hideupdates" troubleshooter package

https://support.microsoft.com/en-us/kb/3073930

That tool will then let you see what's in Windows update and you can then hide it from Windows update.

 

So far so good. I was stuck in a cycle of deleting it and then update would reinstall. Thank You.