Windows 10: MS Safety Scanner HANGS on a SPECIFIC FILE

Discus and support MS Safety Scanner HANGS on a SPECIFIC FILE in Windows 10 BSOD Crashes and Debugging to solve the problem; Always hangs on ZOOMSEARCH.EXE .......... Also ran Malicious Removal Tool and it DID NOT HANG, but it also did not show ANY files infected.... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by mminieriATms, Jul 4, 2024.

  1. MMINIERIATMS
    mminieriATms Win User

    MS Safety Scanner HANGS on a SPECIFIC FILE


    Always hangs on ZOOMSEARCH.EXE .......... Also ran Malicious Removal Tool and it DID NOT HANG, but it also did not show ANY files infected.

    :)
     
    mminieriATms, Jul 4, 2024
    #1
  2. PAUL BLACK
    Paul Black Win User
    Paul Black, Jul 4, 2024
    #2
  3. DALCHINA
    dalchina Win User
    Unable to Load Microsoft Safety Scanner Web Page


    Hi, Which specific URL are you having problems with?

    Does this help?
    https://support.microsoft.com/en-us/kb/2916641
    "If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

    Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

    You can also get the scanner here e.g.
    Microsoft Safety Scanner Download
     
    dalchina, Jul 4, 2024
    #3
  4. PAUL BLACK
    Paul Black Win User

    MS Safety Scanner HANGS on a SPECIFIC FILE

    safety scanner ON THE WEB

    Hello @walleyeblugill,
    MS Safety Scanner saves a .log file of everything it does here %SystemRoot%\debug\msert.log. You can open it in Notepad or NotePad++. I hope this helps..
     
    Paul Black, Jul 4, 2024
    #4
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MS Safety Scanner HANGS on a SPECIFIC FILE

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    MS Safety Scanner HANGS on a SPECIFIC FILE: Always hangs on ZOOMSEARCH.EXE .......... Also ran Malicious Removal Tool and it DID NOT HANG, but it also did not show ANY files infected. https://answers.microsoft.com/en-us/windows/forum/all/ms-safety-scanner-hangs-on-a-specific-file/e5cc74ad-f88f-4b41-b21b-8074ae73e44d

  3. MS Safety Scanner HANGS on a SPECIFIC FILE

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    MS Safety Scanner HANGS on a SPECIFIC FILE: Always hangs on ZOOMSEARCH.EXE .......... Also ran Malicious Removal Tool and it DID NOT HANG, but it also did not show ANY files infected. https://answers.microsoft.com/en-us/windows/forum/all/ms-safety-scanner-hangs-on-a-specific-file/e5cc74ad-f88f-4b41-b21b-8074ae73e44d

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