Windows 10: MS Store and Get Help do not see internet connection.

Discus and support MS Store and Get Help do not see internet connection. in Windows 10 Gaming to solve the problem; I am trying to open them, but I see following error Code: 0x80072EFE.My OS:Edition Windows 11 Home Version 21H2 Installed on ‎1/‎26/‎2022 OS build... Discussion in 'Windows 10 Gaming' started by RustamMamin1, Jan 29, 2022.

  1. MS Store and Get Help do not see internet connection.


    I am trying to open them, but I see following error Code: 0x80072EFE.My OS:Edition Windows 11 Home Version 21H2 Installed on ‎1/‎26/‎2022 OS build 22000.469 Experience Windows Feature Experience Pack 1000.22000.469.0

    :)
     
    RustamMamin1, Jan 29, 2022
    #1

  2. help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Jan 29, 2022
    #2
  3. Apps from Windows store 10 do not connect to internet

    Hi,

    Thank you posting on Microsoft Community.

    I would suggest you to provide some information to help you better.

    • Are you able to connect to internet and browse?
    • Is this issue specific to Windows Store apps?
    • Are you facing this issue in Local account or Microsoft account?
    Let's try the below Steps and check if it helps to resolve the issue.

    Step 1: If installed from the Windows store try to run a
    Windows Store app troubleshooter
    and check.

    Refer:
    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps


    If the issue doesn’t resolve then try next step.

    Step 2: Run inbuilt Internet connection troubleshooter
    and Network Adapter troubleshooter

    • Press Windows key +X, select Control panel
    • Change the view by option on the top right to Large icons
    • Click on troubleshooting and click on the view all option on the left panel
    • Run the Internet Connection troubleshooter
    • Also run the Network Adapter troubleshooter and check if the issue resolves.
    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin Venkatesh, Jan 29, 2022
    #3
  4. MS Store and Get Help do not see internet connection.

    Win-10 - Any MS or Win application will not recognize my existing Internet connection.

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    I understand the inconvenience caused to you with Windows apps in connecting to internet, we will help you with this issue.

    • Do let us know if you have logged-in with an administrator account?
    • Have you made any changes to the operating system prior to this issue?

    I suggest you to try few of the below troubleshooting steps and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.


    • Type Troubleshooting in the search next to start on the desktop.

    • Click on View All on left side and select
      Windows Store Apps.

    • Select Advance and click on
      Run as Administrator
      .

    • Click Next and follow the on-screen instructions to complete the troubleshooting process.

    Step 2: I suggest you to check with the system Date, time and Time zone
    is set correct.

    Follow the steps to set the date and time:

    • Press Windows key, type Date and Time and select it.
    • Click Change date and time button.
    • Click Apply and Ok to save the date and time.
    Note: Click on the Time Zone tab to check the Time Zone.

    Step 3: I suggest you to disable proxy and check if it helps.

    Windows Store apps won't work properly if you are using a proxy server. You may disable the proxy server and check.

    Follow the below steps.

    • Press Windows Key + R to open run command, type
      inetcpl.cpl.
    • Under Internet Options, go to
      Connections
      tab.
    • Click on the LAN Settings button.
    • Then uncheck the option Use a proxy server for your LAN.
    • Click Apply.

    Also refer to: Why can't I get online? and check if it helps.

    Hope it helps. Reply to the post with an updated status of this issue, we will be happy to helps you further.
     
    Deepika Gowda, Jan 29, 2022
    #4
Thema:

MS Store and Get Help do not see internet connection.

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