Windows 10: MS Support actually solved my 0xc0000005 on trying to upgrade to 1709

Hi, just a note of appreciation (to my surprise!) to MS- When I finally tried upgrading to 1709, I immediately got that error number, together with a link to contact MS support.

I thought I'd try it rather than do the research (yes, really lazy).

Anyway, the agent cleared the Software Distribution\Download, temp and Prefetch folders (I had run Ccleaner beforehand) - and the installation proceeded successfully.

So far no great problems- 2 broken security programs- one needed reinstalling, one now has a licensing problem, and one utility program needed 'Repair' via its installer.

One difficulty- settings for delaying updates used in 1703 were confusing Windows updates in 1709. That needed a registry mod as I couldn't resolve it in group policy in 1709, although I'd used group policy to set the delay in 1703.

Initially 'Pause Updates' in Settings was greyed out until I found the right things in the registry.

That leaves the same problem I had after upgrading from 1607 to 1703- Advanced startup options don't work. Apparently MS has changed its drive numbering system from 1607 to 1703, starting at 0 rather than 1.
Whether that's indeed related to this problem is unclear, as it's unusual. Anyway, I'll fix that with a fudge tomorrow.

A couple of tweaks and 1709 looks as I've had Windows from Win 8:




:)

 

Error code 0xC0000005 when trying to install Windows 10 version 1709

Error code 0xC0000005 when trying to install Windows 10 version 1709

 

windows 10 update

The reason that you are unable to use Windows update is that the actual files, that MS are sending out are CORRUPT !!

I had an MS support operative on my PC yesterday - trying to upgrade me and she admitted this ...

Hopefully MS will fix this shortly ?