Windows 10: MS wants an email to log in. MS won't accept the only email address I use.

Discus and support MS wants an email to log in. MS won't accept the only email address I use. in Windows 10 Software and Apps to solve the problem; MS asks for my email address. I supply the address and am told the address already exists, Yet I can"t log in. What's up?... Discussion in 'Windows 10 Software and Apps' started by Jim Burns2, Jan 3, 2025.

  1. MS wants an email to log in. MS won't accept the only email address I use.


    MS asks for my email address. I supply the address and am told the address already exists, Yet I can"t log in. What's up?

    :)
     
    Jim Burns2, Jan 3, 2025
    #1
  2. OviGrada Win User

    Unable to log into WP8 MS acct with yahoo email

    1. Changing the "language and region" worked. I can now log into my MS account.

    2. This one still needs to be investigated:

    When setting up, which password should I use for my new *** Email address is removed for privacy *** account? The same password used for the MS account? The *** Email address is removed for privacy *** address shows as an alias in my MS account.
     
    OviGrada, Jan 3, 2025
    #2
  3. FixItNY Win User
    Is *** Email address is removed for privacy *** a legitimate Microsoft Welcome to MS email address?

    Thanks for that feedback.

    OK, so you're confirming that the address, email at microsoft dot microsoft dot com is a legitimate MS email.

    Can you tell me how to cancel the account since I don't want an MS acct with the email address at which the email was received?
     
    FixItNY, Jan 3, 2025
    #3
  4. Steve C Win User

    MS wants an email to log in. MS won't accept the only email address I use.

    My MS Exchange Email Address doesn't Work?

    I managed to solve this - here is the solution in case anyone else has the same problem.

    The problem was due to me using an alias MS account email in the format L: [email protected] in the Outlook new account wizard when the actual MS account name was in the format L: [email protected].

    I simply swapped the accounts around so L: [email protected] is the actual account name and L: [email protected] is the alias account name.

    I can now send and receive emails and my correct sender email address appears. Surprisingly, Windows 10 on both of my PCs recognised the switch between names and logged in fine. I did have to log out and re-log into some apps but all is now fine.
     
    Steve C, Jan 3, 2025
    #4
Thema:

MS wants an email to log in. MS won't accept the only email address I use.

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