Windows 10: ms whiteboard for surface hub error code: CAA20002

MartinFocusXL · Jul 19, 2024

I get this error code when signing in with my company account.I did install the "normal non HUB" version and this works fine but seems an old version no bing search etcetera. The HUB version of whiteboard gives this error and won't sign in.I cannot delete this version - it seems pre-installed with the W10 team edition software on the Surface Hub 2s - so reinstalling is not possible.I found that changing the TLS could fix the problem, but I cannot find the control panel on this Windows version...Who can help me fix this problem?

:)

Brink · Jul 19, 2024

Set the Microsoft Whiteboard app on Surface Hub Surface

Microsoft Whiteboard can now replace the existing whiteboard (Microsoft Whiteboard 2016) on your Surface Hubs, enabling new and advanced capabilities.

The existing Microsoft Whiteboard 2016 app for Surface Hub allowed co-authoring between two Surface Hubs when uses were signed in to the Whiteboard.

The new Microsoft Whiteboard app is available on any Windows 10 device (and other platforms in preview) and allows all participants to co-author simultaneously. It also saves your history of whiteboards and allows you to add or remove participants on the fly. A Web sharing link is also available.

On Surface Hub, you can use the two whiteboards side by side if you wish; This means you’ll be able to choose which whiteboard you want to use based on your needs.

Currently, the existing Microsoft Whiteboard 2016 is the default one, and will launch when starting a Skype for Business or Microsoft Teams call or when launching the Whiteboard app from the Start Menu or the Lock Screen tiles.

After installing the new Microsoft Whiteboard, you’ll need to manually open your desired whiteboard app after clipping the screen on the Surface Hub and paste the content you clipped.

With the recent Surface Hub update, you now have the option to remove the original Microsoft Whiteboard 2016 app and set the new Microsoft Whiteboard app as the default whiteboard for Surface Hub.

Prior to configuring your Surface Hub, please make sure you installed the October 2018 update for Surface Hub (KB4462939) and that your Surface Hub OS version is 10.0.15063.1418 to allow for the successful replacement of the whiteboards.

Use Microsoft Intune to replace the whiteboards

Leverage the power of Intune to remotely add, remove and set the default whiteboard for Surface Hub.

Follow this article to set Intune and the Microsoft Store for Business to push apps.

Next, make sure you acquire offline copies of both apps:

Microsoft Whiteboard 2016 in the Microsoft Store for Business

Microsoft Whiteboard in the Microsoft Store for Business

Wait for the store to sync with Intune and soon you’ll see both apps:

For each app, identify the Offline version of the app in Intune:

From the Apps list, click on the app and under ‘Overview’ confirm that the app supports device licensing:

Install

To push the Microsoft Whiteboard to your Surface Hubs, click ‘Assignments’.
In ‘Add Group’, for the assignment type choose ‘Required’.
Next, choose the groups you want to deploy the app to;
Select the desired groups and under ‘License Type’ choose Device Licensing as illustrated in the following image:

Click ok and save the assignment.

Remove

To remove the Microsoft Whiteboard 2016 app from your Surface Hubs:
After identifying the Offline version of the app, in ‘Add Group’, for the assignment type choose ‘Uninstall’.
Next, choose the groups you want to deploy the app to;
Select the desired groups and under ‘License Type’ choose Device Licensing as illustrated in the following image:

Click ok and save the assignment.

Sync

Initiate a sync from the Surface Hub or Intune, or wait for the next sync cycle. Within moments, you’ll see that the Microsoft Whiteboard 2016 app is replaced with the new Microsoft Whiteboard app:

Before

After

After completing these steps, the Microsoft Whiteboard app will replace the default Microsoft Whiteboard 2016 app on the Surface Hub and will launch when starting a Skype for Business or Microsoft Teams call or when launching the Whiteboard app from the Start Menu or the Lock Screen tiles.
Click to expand...

Source: Set the Microsoft Whiteboard app on Surface Hub Surface

Brink · Jul 19, 2024

Set the Microsoft Whiteboard app on Surface Hub

Microsoft Whiteboard can now replace the existing whiteboard (Microsoft Whiteboard 2016) on your Surface Hubs, enabling new and advanced capabilities.

The existing Microsoft Whiteboard 2016 app for Surface Hub allowed co-authoring between two Surface Hubs when uses were signed in to the Whiteboard.

The new Microsoft Whiteboard app is available on any Windows 10 device (and other platforms in preview) and allows all participants to co-author simultaneously. It also saves your history of whiteboards and allows you to add or remove participants on the fly. A Web sharing link is also available.

On Surface Hub, you can use the two whiteboards side by side if you wish; This means you’ll be able to choose which whiteboard you want to use based on your needs.

Currently, the existing Microsoft Whiteboard 2016 is the default one, and will launch when starting a Skype for Business or Microsoft Teams call or when launching the Whiteboard app from the Start Menu or the Lock Screen tiles.

After installing the new Microsoft Whiteboard, you’ll need to manually open your desired whiteboard app after clipping the screen on the Surface Hub and paste the content you clipped.

With the recent Surface Hub update, you now have the option to remove the original Microsoft Whiteboard 2016 app and set the new Microsoft Whiteboard app as the default whiteboard for Surface Hub.

Prior to configuring your Surface Hub, please make sure you installed the October 2018 update for Surface Hub (KB4462939) and that your Surface Hub OS version is 10.0.15063.1418 to allow for the successful replacement of the whiteboards.

Use Microsoft Intune to replace the whiteboards

Leverage the power of Intune to remotely add, remove and set the default whiteboard for Surface Hub.

Follow this article to set Intune and the Microsoft Store for Business to push apps.

Next, make sure you acquire offline copies of both apps:

Microsoft Whiteboard 2016 in the Microsoft Store for Business

Microsoft Whiteboard in the Microsoft Store for Business

Wait for the store to sync with Intune and soon you’ll see both apps:

For each app, identify the Offline version of the app in Intune:

From the Apps list, click on the app and under ‘Overview’ confirm that the app supports device licensing:

Install

To push the Microsoft Whiteboard to your Surface Hubs, click ‘Assignments’.
In ‘Add Group’, for the assignment type choose ‘Required’.
Next, choose the groups you want to deploy the app to;
Select the desired groups and under ‘License Type’ choose Device Licensing as illustrated in the following image:

Click ok and save the assignment.

Remove

To remove the Microsoft Whiteboard 2016 app from your Surface Hubs:
After identifying the Offline version of the app, in ‘Add Group’, for the assignment type choose ‘Uninstall’.
Next, choose the groups you want to deploy the app to;
Select the desired groups and under ‘License Type’ choose Device Licensing as illustrated in the following image:

Click ok and save the assignment.

Sync

Initiate a sync from the Surface Hub or Intune, or wait for the next sync cycle. Within moments, you’ll see that the Microsoft Whiteboard 2016 app is replaced with the new Microsoft Whiteboard app:

Before

After

After completing these steps, the Microsoft Whiteboard app will replace the default Microsoft Whiteboard 2016 app on the Surface Hub and will launch when starting a Skype for Business or Microsoft Teams call or when launching the Whiteboard app from the Start Menu or the Lock Screen tiles.
Click to expand...

Source: Set the Microsoft Whiteboard app on Surface Hub Surface

Brink · Jul 19, 2024

Unified Microsoft Whiteboard experience coming to Surface Hub

The new Microsoft Whiteboard, completely redesigned for the hybrid workplace, is coming to Surface Hub this month – and it is fully integrated into Microsoft Teams. If you manage Surface Hub in a corporate environment, here’s what you can expect. Whiteboard inside Teams meetings on Hub Surface Hub and Surface Hub 2S devices will automatically get the new Whiteboard experience via Windows Update in a phased global rollout, February 14-28. So if you're on a Teams call, and share the Whiteboard within Teams, you'll be enjoying the latest whiteboard experience with the same features available today across PC, web and mobile platforms. Select Share content > Microsoft Whiteboard to begin. You’ll continue seeing all the meeting participant video feeds simultaneously in an optimized layout. The best part is that all attendees in a meeting, who are also members of the tenant hosting the call, will have the ability to collaborate from their individual devices or other Surface Hubs using Teams. To learn more, see Welcome to the new Whiteboard!

Microsoft Whiteboard in a Teams meeting on Surface Hub New standalone Whiteboard app for Surface Hub Your current Microsoft Whiteboard app will automatically update when it rolls out to Surface Hub devices from February 28-March 15. Although it will provide the same core experience, some features will be unavailable, and the way users share whiteboards outside of a Teams meeting will change. To learn more, see Use the new Whiteboard on Surface Hub. OneDrive for Business storage enables richer collaboration features Microsoft Whiteboard will transition from Azure to OneDrive for Business storage as part of a global phased rollout from March 15 to April 15. OneDrive for Business storage enables new collaboration features allowing you to:

See who’s actively collaborating in real-time or who made the last edit.

See other people on the board and what they’re working on (using collaborative cursors).

Use familiar sharing features found in other Office products.

Point a laser to draw attention to something on the whiteboard.

Find your whiteboards on Office.com.

View and restore previous versions of a whiteboard.

Recover deleted whiteboards from the Recycle Bin.

OneDrive for Business storage enables richer collaboration features To learn more, see Microsoft Whiteboard on OneDrive for Business. Note: Whiteboard on Surface Hub will use OneDrive for Business storage for new whiteboards in most cases, with one exception. If the whiteboard is shared directly from the Surface Hub instead of by another participant in the meeting, it will temporarily use Azure storage. If you need to prevent use of Azure storage in this scenario, please contact Microsoft Support to block this. Learn more

Welcome to the new Whiteboard!

Use the new Whiteboard on Surface Hub

Microsoft Whiteboard on OneDrive for Business

Click to expand...

Source: https://techcommunity.microsoft.com/...b/ba-p/3145226

Windows 10: ms whiteboard for surface hub error code: CAA20002

ms whiteboard for surface hub error code: CAA20002

ms whiteboard for surface hub error code: CAA20002

ms whiteboard for surface hub error code: CAA20002

ms whiteboard for surface hub error code: CAA20002 - Similar Threads - whiteboard surface hub

Access problem to MS Whiteboard?

Access problem to MS Whiteboard?

ms whiteboard for surface hub error code: CAA20002

MS Whiteboard down?

surface pro X Whiteboard app

Announcing a new Microsoft Whiteboard for your Surface Hub

Enable Microsoft Whiteboard to Whiteboard collaboration in Surface Hub

Use whiteboard file created on Surface hub in Windows 10

Set the Microsoft Whiteboard app on Surface Hub