Windows 10: msert.exe

Hi,How can we run and point the "msert.exe" to check one specific drive out of 3 or 4 drives on a Windows 11 PC?Thanks.

:)

 

MSERT Log Empty

Why does MSert tell me I have 16 infections but at the end it says no virus found and the log is empty with no listed infections?

 

MSERT "Cleaning your computer"

Hi Amra_q,

It certainly has hung up. Please cancel the scan and run Microsoft Defender Offline instead. MSERT uses the same antivirus definitions as Defender.

The MSERT log is located at C:\Windows\Debug\msert.log.

Download the offline installer for the latest security intelligence:

https://go.microsoft.com/fwlink/?LinkID=121721&arch=x64

Double-click to install it. Or drop the .exe file in the C:\ root and start Microsoft Defender Offline.

Open Windows Security, click Virus and threat protection, and click “Scan options.”

Click Microsoft Defender Offline, and click Scan now.

By the way, it runs a quick scan.

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If possible, please also run the Farbar scanner and share the logs. It's a wonderful tool for detecting active malware.

• Download Farbar Recovery Scan Tool (FRST64.exe)
  
• Rename FRST64.exe to EnglishFRST64.exe.
  
• Run the program. Don't check or uncheck any options. Click "Scan".
  
• Upload the two logs, FRST.txt and Addition.txt, to your OneDrive and share the link here.
  

(How-To: Share OneDrive files and folders - Microsoft Support)



Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears.

 

MSERT

Hello All, thanks for your responses.

I downloaded the MSERT from Microsoft support and there's

only 3 options to scan. Quick scan, Full scan and Quick scan with

a custom file addition. The first Quick scan showed 232 infections

while scanning as I stated. Well I ran a full scan and found 243 while

scanning. It seems to be finding the Pups in each scan but DOESN'T

remove them.?

At the root of my problem is. I was hacked last week and want to be sure

I'm clean as possible. Does it sound like MSERT has been helpful? I've locked

down and changed the necessary items.

What's a needed next step? much thanks SK.