Windows 10: MSERT Log Empty

Discus and support MSERT Log Empty in Windows 10 Software and Apps to solve the problem; Why does MSert tell me I have 16 infections but at the end it says no virus found and the log is empty with no listed infections?... Discussion in 'Windows 10 Software and Apps' started by Mike Anderson2, Aug 6, 2023.

  1. MIKE ANDERSON2
    Mike Anderson2 Win User

    MSERT Log Empty


    Why does MSert tell me I have 16 infections but at the end it says no virus found and the log is empty with no listed infections?

    :)
     
    Mike Anderson2, Aug 6, 2023
    #1
  2. DARKOWIN
    DarkoWin Win User

    MSERT

    Hello Sam Marlow,

    MSERT usually leaves the log file in the following location: C:\windows\debug

    Regards,
     
    DarkoWin, Aug 6, 2023
    #2
  3. SKRAWCZYN
    Skrawczyn Win User
    MSERT

    Hello All, thanks for your responses.

    I downloaded the MSERT from Microsoft support and there's

    only 3 options to scan. Quick scan, Full scan and Quick scan with

    a custom file addition. The first Quick scan showed 232 infections

    while scanning as I stated. Well I ran a full scan and found 243 while

    scanning. It seems to be finding the Pups in each scan but DOESN'T

    remove them.?

    At the root of my problem is. I was hacked last week and want to be sure

    I'm clean as possible. Does it sound like MSERT has been helpful? I've locked

    down and changed the necessary items.

    What's a needed next step? much thanks SK.
     
    Skrawczyn, Aug 6, 2023
    #3
  4. COMPUMIND
    Compumind Win User

    MSERT Log Empty

    Threats detected by Windows Defender  

    @apz -

    Suggestion:

    MSERT is flagging quite a bit.

    That would be quite a list of exclusions and shocking for MSERT to report like that if there are no exclusions set in WD.
    I would also pass some or all of the files in question past VirusTotal.

    VirusTotal

    If they are OK - you're done.

    *Think
     
    Compumind, Aug 6, 2023
    #4
Thema:

MSERT Log Empty

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