Windows 10: MSERT scanned 23 files infected, viruses/malware

So recently i was copying a file from my laptop to a usb flash drive, unfortunately there are virus in it, i've 'cleaned' it with smadav but im not really sure if it works, a few days later i notice my laptop has been slowed a bit when booting, and i also got a notification from virus and threat protection that there are some threat, when i check on it there is a bunch of viruses that has been blocked and quarantined but there are also some 'remeditation incomplete', so i decided to install MSERT and do a full scan, it says that there are 23 files infected but at the end is says there are no v

:)

 

MSERT

What are the 243 infected files found while scanning? When MSERT finishes, it says; The scan completed successfully and no viruses, spyware, and other potentially unwanted software were detected.

 

MSERT

Hi Sam,

I am Dave, I will help you with this.

Where did you see an indication that MSERT found infected files, was that while the scan was running, and at the end of the scan did it indicate it found malware or did it indicate nothing was found?

 

MSERT

Hello All, thanks for your responses.

I downloaded the MSERT from Microsoft support and there's

only 3 options to scan. Quick scan, Full scan and Quick scan with

a custom file addition. The first Quick scan showed 232 infections

while scanning as I stated. Well I ran a full scan and found 243 while

scanning. It seems to be finding the Pups in each scan but DOESN'T

remove them.?

At the root of my problem is. I was hacked last week and want to be sure

I'm clean as possible. Does it sound like MSERT has been helpful? I've locked

down and changed the necessary items.

What's a needed next step? much thanks SK.