Windows 10: MSFS black screen and then crash shortly thereafter. Is there a solution to this problem?

Faulting application name: FlightSimulator.exe, version: 1.30.12.0, time stamp: 0x63c582faFaulting module name: ucrtbase.dll, version: 10.0.22621.608, time stamp: 0xf5fc15a3Exception code: 0xc0000005Fault offset: 0x000000000002f975Faulting process id: 0x0x3B0CFaulting application start time: 0x0x1D9417B6A1272BCFaulting application path: C:\Program Files x86\Steam\steamapps\common\MicrosoftFlightSimulator\FlightSimulator.exeFaulting&nb

:)

 

black screen

Hi Ken,

Black screen usually occurs to a Windows device if the system detected that there are some damaged drivers. For us to provide an effective solution, we would need you to answer the following questions:

• Which build, version and edition of Windows is installed on your computer?
• Have you made any changes to the hardware of the PC before this issue occurred?
• Did you encounter any error messages or error codes along with the black screen?

In the meantime, we suggest that you perform the troubleshooting steps provided in this
link. The link serves as a guide on how to address black screen issue.

We are looking forward to your response.

 

black screen

Hi,

To assist you better regarding your concern, we would like to know more information:

• Did you get any error messages?
• Have you tried updating the drivers?

We suggest that you try the troubleshooting steps suggested by Sharath Srinivasa on this

link.

You can also check the article about troubleshooting black screen problems on the link below.

windows-10-troubleshoot-black-screen-problems

Hope this information helps. Please post us back if you need any further assistance.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.