Windows 10: MSI laptop mic issues

MSI laptop and Razer Kraken X headphones.So my problem is that everytime I try to connect any gaming headphones on my laptop the mic doesn’t seem to be working at all. The speaker is fine completely but everytime I do a mic check it doesn’t get my voice at all. Can anyone help?

:)

 

USB Mic Problems.

The next step is what I suggested originally. Try it in a friend's PC or take it to Best Buy and ask them to try it one of their PC's. Have to confirm the mic is working OK.

 

Noob Question About Mic Setup

My mic will not register that i am talking into it even tho it shows up in the 'recording devices.' I have it set on default

- i have tried using it on another windows 10 laptop and it instantly works
-I have updated all drivers through MSI
- I have uninstalled sound drivers/mic drivers in device manager and reset
- i have tried updating drivers in device manager and resetting
- i have tried different ports
- i have checked to see if it was muted and increased the boost in mic properties
- i have tried troubleshooting in hardware and sound
- I have tried reinstalling all windows updates
- I have tried 'set up mic function' it doesn't pick up any noise
- i have tried calling microsoft and msi tech support, Microsoft wants a 100 usd for 'real' tech support msi couldnt help me and suggested more of the same
- i have tried mostly all the troubleshooting on google results and many YT videos suggesting the same things listed above

After the MSI Live Updated it now notifies me that i have plugged it an and i can see what slot it is plugged into in realtek sound manager but still no green bars in 'recording devices' when i talk into it.

I have completely exhausted my personal capabilities i don't wanna cave and give Microsoft another $100 for them to tell me: reinstall windows, that is not a 'fix' in my book

Please help any suggestions would be greatly appreciated.

 

Headphone mic not working with laptop 3.5mm port

I have sennheiser hd4.40 wireless headphone. I also got a cable with headphone having 2.5mm pin(attached to headphone) to 3.5mm pin(attached to mobile phone).

Problem is that when i connect 3.5mm pin to my mobile phone headphone jack, in call i am able to use mic and headphone both at same time but:

1. When i connect the 3.5mm pin to 3.5mm jack for mic on my laptop, i am not able to use the mic.(my laptop has separate 3.5mm mic and 3.5mm headphone jack)
   
2. When i connect to 3.5mm jack for headphone, only headphone is working with laptop not mic.
   

Please do not suggest why I am not using Bluetooth because it is a separate problem.

I am missing something or maybe this may be limitation or something else. Help me on this. :-(