Windows 10: MTP USB Device Issues

Discus and support MTP USB Device Issues in Windows 10 Drivers and Hardware to solve the problem; I upgraded from Windows 7 to Windows 10 for a second time in Feb. 2016; and then was forced to do a repair install in April 2016 after a Windows 10... Discussion in 'Windows 10 Drivers and Hardware' started by LoisM, Jun 5, 2016.

  1. LoisM Win User

    MTP USB Device Issues


    I upgraded from Windows 7 to Windows 10 for a second time in Feb. 2016; and then was forced to do a repair install in April 2016 after a Windows 10 Update crashed my system.

    I always test each device (printers, external hard drives, camera, MP3 player, Windows Phone, etc.) to make sure that everything is working. Well, a couple days ago (Tues. 5-31-16) I plugged in my Walkman MP3 to transfer some new songs I just recently uploaded from the net, and discovered a major issue. The computer doesn't recognize the MP3 and there's no driver letter. It shows up in Control Panel>Device and Printers>Walkman so it's partially being recognize; however, there are driver errors. Under Device Manager>Portable Device>MTP USB Device and WPD FileSystem Volume Driver each have the following error: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}
    The requested operation was unsuccessful."

    Figured since I couldn't upload songs to my MP3 player I'd upload them to my Windows Phone. Wouldn't you know it, the same issue. I've tried updating the drives; yet, the system tells me have the latest drivers installed. I've uninstalled the devices, and rebooted. I've spend the last 5 days searching all over the net for a solution and it appears I'm not the only one having this issue.

    I don't have a problem with my digital camera, my all-in-one printer, flash drives or my external hard drives appearing under This PC, Device Manager, or Devices and Printers and they all use the MPT USB Device and WPD FileSystem Volume Drivers.

    So if there is someone out there that has a solution to this issue it would be greatly appreciated if you could share.

    :)
     
    LoisM, Jun 5, 2016
    #1
  2. Ch863 Win User

    MTP Driver Error when trying to update or reinstall (Windows 10)

    I had the same issue with Windows 10 1607, Windows correctly installed the MTP driver for my phone the first time I plugged it in, then failed to recognize the phone the next times I plugged it in using the MTP protocol. Seems it's a bug with Windows 10,
    if you google "Windows 10" MTP android limiting the search to the past month you'll find a bunch of people with the same issue.

    Try to manually install the MTP USB Device driver see if that fixes the issue for you too.

    Right click on your phone (should be in Portable Devices) in the Device manager, on the driver tab click "Update Driver..." On the "update Driver Software" window select "Browse my computer for driver software" on the next windows select "Let me pick from
    a list of device drivers on my computer" then in the list of compatible hardware devices, select "MTP USB Device" click next and your phone should be working again.

    If you don't see MTP USB device in the list of compatible hardware, manually install the MTP USB device using the Add legacy hardware wizard. (Add legacy hardware -> Install the hardware that I manually select from the list (Advanced) -> in the list select
    "Portable Device" -> in the next list pick "MTP USB Device" then install it. Once it's installed redo the steps I gave you in the previous paragraph, the "MTP USB Device" should be showing now in the list of compatible hardware.

    Cheers~
     
    Ch863, Jun 5, 2016
    #2
  3. Error 0x800f0217

    I am experiencing the same error for a mobile phone connecting via a USB cable, have load MTP pack , uninstalled USB device from device manager still issue
     
    HughFennessy355, Jun 5, 2016
    #3
Thema:

MTP USB Device Issues

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