Windows 10: Multi Errors of Hardware Error DRIVER_POWER_STATE_FAILURE caused by ntoskrnl.exe. Please help.

I frequently put my computer into sleep state as I hop between classes and rest time. Today, I noticed the computer started from cold start multiple times when I go ahead and want to wake my computer the power light is not flashing, indicating either it was in hibernate mode, or shut down. BTW, this is a laptop.


Viewing from the minidump using nirsoft's bluescreenview, it states that those were caused by DRIVER_POWER_STATE_FAILURE by ntoskrnl.exe.


If you want memory dump or the minidump, here's it.

Below are the reports details pulled from Reliability Monitor.



Source
Windows

Summary
Hardware error

Date
‎18/‎7/‎2020 8:43 AM

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 15e
Parameter 1: 30
Parameter 2: ffffbd8c634051a0
Parameter 3: ffffbd8c60c07060
Parameter 4: 0
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.100
Locale ID: 17417

Source
Windows

Summary
Hardware error

Date
‎18/‎7/‎2020 11:50 AM

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 193
Parameter 1: 810
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.100
Locale ID: 17417

Source
Windows

Summary
Hardware error

Date
‎18/‎7/‎2020 11:50 AM

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 193
Parameter 1: 810
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.100
Locale ID: 17417

Source
Windows

Summary
Hardware error

Date
‎18/‎7/‎2020 11:50 AM

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 193
Parameter 1: 810
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.100
Locale ID: 17417


The program dwm.exe version 10.0.18362.387 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 444
Start Time: 01d65c9c1e699838
Termination Time: 60000
Application Path: C:\Windows\System32\dwm.exe
Report Id: 7e24b8ef-ae68-4fcb-8374-3144cdd2c79b
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown

The previous system shutdown at 11:33:09 AM on ‎18/‎7/‎2020 was unexpected.


The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f 0x0000000000000003, 0xffffbd8c60c07060, 0xffffae031d23f870, 0xffffbd8c692e2010. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 1ce0a77d-c8c8-41a2-9d87-efb47d0dbc51.

Source
Windows

Summary
Shut down unexpectedly

Date
‎18/‎7/‎2020 12:59 PM

Status
Not reported

Problem signature
Problem Event Name: BlueScreen
Code: 9f
Parameter 1: 3
Parameter 2: ffffbd8c60c07060
Parameter 3: ffffae031d23f870
Parameter 4: ffffbd8c692e2010
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.100
Locale ID: 17417

Source
Windows

Summary
Hardware error

Date
‎18/‎7/‎2020 5:31 PM

Status
Not reported

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 193
Parameter 1: 810
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.100
Locale ID: 17417

The program dwm.exe version 10.0.18362.387 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: 458
Start Time: 01d65cc03fef15cf
Termination Time: 60000
Application Path: C:\Windows\System32\dwm.exe
Report Id: 53bc5580-1630-4d88-9e17-d8bdb16a0446
Faulting package full name:
Faulting package-relative application ID:
Hang type: Unknown

The previous system shutdown at 5:35:22 PM on ‎18/‎7/‎2020 was unexpected.

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f 0x0000000000000003, 0xffff9e0a409ce060, 0xfffff8025e268870, 0xffff9e0a4815c010. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: b8d88f25-9280-4193-810b-1c444f732110.

Source
Windows

Summary
Shut down unexpectedly

Date
‎18/‎7/‎2020 6:57 PM

Status
Not reported

Problem signature
Problem Event Name: BlueScreen
Code: 9f
Parameter 1: 3
Parameter 2: ffff9e0a409ce060
Parameter 3: fffff8025e268870
Parameter 4: ffff9e0a4815c010
OS version: 10_0_18363
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.18363.2.0.0.768.100
Locale ID: 17417

:)

 

Stop Error Caused by ntoskrnl.exe

Hi Luke,

For us to isolate your concern regarding the error that caused by ntoskrnl.exe, we would like to know the following:

• Were there any updates made on your computer prior to this concern?
• To make sure we have not missed on anything, what troubleshooting steps have you done so far?
• Send us a screenshot of the exact error message.

We look forward to your response.

 

BSOD error ntoskrnl.exe please help!


BSOD error ntoskrnl.exe please help!Attachment 39778

 

Blue screen error caused by ntoskrnl.exe

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your effort on this. I have analyzed the dump files and will need the following information:

• When do you get the Blue Screen error?
  
• Are you able to boot the computer to Desktop?
  
• Which build version of Windows 10 is installed on the computer? To check type: winver in the search bar on the Taskbar and hit Enter.
  

The Blue screen error caused by ntoskrnl.exe is related to memory and possibly a faulty driver. I suggest you to follow the steps mentioned below:



Method 1: Boot in to safe mode



I suggest you to boot the computer into safe mode and see if the issue persists in safe mode. Please refer the article

Start your PC in safe mode in Windows 10 and boot the computer into safe mode.



If the computer works fine in safe mode, I suggest you to perform a clean boot in safe mode environment to isolate the issue.

Performing a clean boot will start the computer with minimal set of drivers and programs, to determine whether a background program is causing the issue. Some of the Startup programs will not load after performing a clean boot on the computer. However,
that functionality will return when you reset the computer to start normally after finishing the troubleshooting.



To perform a clean boot on the computer refer to the article
How to perform a clean boot in Windows.



If performing a clean boot fixes the issue then, please refer to the section
How to determine what is causing the problem after you do a clean boot
to check which program is causing the issue.



Note: Please refer the section Reset the computer to start normally after clean boot troubleshooting
to boot the computer in to normal mode after troubleshooting.



Method 2: Run memory diagnostics



Since the Blue screen error is related to memory, I suggest you to run a Memory diagnostic on the computer to diagnose the memory installed on the computer.
Please follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type mdsched and click on
   OK.
   
3. Click on Restart now and check for problems.
   

For additional information, refer the article
Troubleshoot blue screen errors.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator