Windows 10: Multiple 4k Monitors -

Need help, I have a 4 monitor setup, was 2 1080 and 2 4k monitors, all fine. Decided to replace a 1080 for a 3rd 4k monitor. 2 Identical Samsung and one Benq. The problem is with the Samsungs. One of them can't go into UHD. DxDiag detects its UHD capabilities. Latest NVidia driver as of today.


This is a summary of my system via -DxDiag-

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System Information

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Time of this report: 4/14/2021, 19:08:09

Operating System: Windows 10 Home 64-bit 10.0, Build 19041 19041.vb_release.191206-1406
BIOS: BIOS Date: 10/31/19 10:45:07 Ver: 05.0000C type: BIOS

Processor: IntelR CoreTM i7-8700K CPU @ 3.70GHz 12 CPUs, ~3.7GHz

Memory: 65536MB RAM

Available OS Memory: 65460MB RAM

Page File: 14980MB used, 58670MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 12

DX Setup Parameters: Not found

User DPI Setting: 96 DPI 100 percent

System DPI Setting: 288 DPI 300 percent

DWM DPI Scaling: Disabled

Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

DirectX Database Version: 1.0.8

DxDiag Version: 10.00.19041.0928 64bit Unicode

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DxDiag Notes

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Display Tab 1: No problems found.

Display Tab 2: No problems found.

Display Tab 3: No problems found.

Display Tab 4: No problems found.





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Display Devices

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Card name: NVIDIA GeForce GTX 1060 6GB

Manufacturer: NVIDIA

Chip type: NVIDIA GeForce GTX 1060 6GB

DAC type: Integrated RAMDAC

Device Type: Full Device POST

Device Key: Enum\PCI\VEN_10DE&DEV_1C03&SUBSYS_119F196E&REV_A1

Device Status: 0180200A [DN_DRIVER_LOADEDDN_STARTEDDN_DISABLEABLEDN_NT_ENUMERATORDN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

Display Memory: 38781 MB

Dedicated Memory: 6052 MB

Shared Memory: 32729 MB

Current Mode: 3840 x 2160 32 bit 60Hz

HDR Support: Supported

Display Topology: Extend

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020

Color Primaries: Red0.669922,0.314453, Green0.271484,0.644531, Blue0.152344,0.053711, White Point0.281250,0.284180

Display Luminance: Min Luminance = 0.010000, Max Luminance = 1499.000000, MaxFullFrameLuminance = 799.000000

Monitor Name: Generic PnP Monitor

Monitor Model: SAMSUNG

Monitor Id: SAM7017

Native Mode: 3840 x 2160p 60.000Hz

Output Type: HDMI

Monitor Capabilities: HDR Supported BT2020RGB BT2020YCC Eotf2084Supported

Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_NONGDI

Advanced Color: AdvancedColorSupported AdvancedColorEnabled

Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll

Driver File Version: 27.21.0014.6611 English

Driver Version: 27.21.14.6611

DDI Version: 12

Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

Driver Model: WDDM 2.7

Hardware Scheduling: Supported:True Enabled:False

Graphics Preemption: Pixel

Compute Preemption: Dispatch

Miracast: Not Supported by Graphics driver

Detachable GPU: No

Hybrid Graphics GPU: Not Supported

Power P-states: Not Supported

Virtualization: Paravirtualization

Block List: No Blocks

Catalog Attributes: Universal:False Declarative:True

Driver Attributes: Final Retail

Driver Date/Size: 11-Apr-21 9:00:00 PM, 1050064 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: Unknown

Device Identifier: {D7B71E3E-5F43-11CF-0D63-91311BC2D635}

Vendor ID: 0x10DE

Device ID: 0x1C03

SubSys ID: 0x119F196E

Revision ID: 0x00A1

Driver Strong Name: oem24.inf:0f066de38c1ebff8:Section044:27.21.14.6611ci\ven_10de&dev_1c03

Rank Of Driver: 00CF2001




Card name: NVIDIA GeForce GTX 1060 6GB

Manufacturer: NVIDIA

Chip type: NVIDIA GeForce GTX 1060 6GB

DAC type: Integrated RAMDAC

Device Type: Full Device POST

Device Key: Enum\PCI\VEN_10DE&DEV_1C03&SUBSYS_119F196E&REV_A1

Device Status: 0180200A [DN_DRIVER_LOADEDDN_STARTEDDN_DISABLEABLEDN_NT_ENUMERATORDN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

Display Memory: 38781 MB

Dedicated Memory: 6052 MB

Shared Memory: 32729 MB

Current Mode: 3200 x 1800 32 bit 66Hz

HDR Support: Not Supported

Display Topology: Extend

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

Color Primaries: Red0.652344,0.331055, Green0.291992,0.613281, Blue0.143555,0.055664, White Point0.312500,0.328125

Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000

Monitor Name: Generic PnP Monitor

Monitor Model: BenQ LCD

Monitor Id: BNQ801E

Native Mode: 3840 x 2160p 59.997Hz

Output Type: Displayport External

Monitor Capabilities: HDR Not Supported

Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP

Advanced Color: Not Supported

Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll

Driver File Version: 27.21.0014.6611 English

Driver Version: 27.21.14.6611

DDI Version: 12

Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

Driver Model: WDDM 2.7

Hardware Scheduling: Supported:True Enabled:False

Graphics Preemption: Pixel

Compute Preemption: Dispatch

Miracast: Not Supported by Graphics driver

Detachable GPU: No

Hybrid Graphics GPU: Not Supported

Power P-states: Not Supported

Virtualization: Paravirtualization

Block List: No Blocks

Catalog Attributes: Universal:False Declarative:True

Driver Attributes: Final Retail

Driver Date/Size: 11-Apr-21 9:00:00 PM, 1050064 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: Unknown

Device Identifier: {D7B71E3E-5F43-11CF-0D63-91311BC2D635}

Vendor ID: 0x10DE

Device ID: 0x1C03

SubSys ID: 0x119F196E

Revision ID: 0x00A1

Driver Strong Name: oem24.inf:0f066de38c1ebff8:Section044:27.21.14.6611ci\ven_10de&dev_1c03

Rank Of Driver: 00CF2001


Card name: NVIDIA GeForce GTX 1060 6GB

Manufacturer: NVIDIA

Chip type: NVIDIA GeForce GTX 1060 6GB

DAC type: Integrated RAMDAC

Device Type: Full Device POST

Device Key: Enum\PCI\VEN_10DE&DEV_1C03&SUBSYS_119F196E&REV_A1

Device Status: 0180200A [DN_DRIVER_LOADEDDN_STARTEDDN_DISABLEABLEDN_NT_ENUMERATORDN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

Display Memory: 38781 MB

Dedicated Memory: 6052 MB

Shared Memory: 32729 MB

Current Mode: 1920 x 1080 32 bit 60Hz

HDR Support: Supported

Display Topology: Extend

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020

Color Primaries: Red0.669922,0.314453, Green0.271484,0.644531, Blue0.152344,0.053711, White Point0.281250,0.284180

Display Luminance: Min Luminance = 0.010000, Max Luminance = 1499.000000, MaxFullFrameLuminance = 799.000000

Monitor Name: Generic PnP Monitor

Monitor Model: SAMSUNG

Monitor Id: SAM7017

Native Mode: 3840 x 2160p 60.000Hz

[COLOR=rgba215, 57, 0, 1] Output Type: DVI I'm NOT USING DVI!!!!!!!! I'M using DP[/COLOR]

Monitor Capabilities: HDR Supported BT2020RGB BT2020YCC Eotf2084Supported

Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_NONGDI

Advanced Color: AdvancedColorSupported AdvancedColorEnabled

Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll

Driver File Version: 27.21.0014.6611 English

Driver Version: 27.21.14.6611

DDI Version: 12

Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

Driver Model: WDDM 2.7

Hardware Scheduling: Supported:True Enabled:False

Graphics Preemption: Pixel

Compute Preemption: Dispatch

Miracast: Not Supported by Graphics driver

Detachable GPU: No

Hybrid Graphics GPU: Not Supported

Power P-states: Not Supported

Virtualization: Paravirtualization

Block List: No Blocks

Catalog Attributes: Universal:False Declarative:True

Driver Attributes: Final Retail

Driver Date/Size: 11-Apr-21 9:00:00 PM, 1050064 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: Unknown

Device Identifier: {D7B71E3E-5F43-11CF-0D63-91311BC2D635}

Vendor ID: 0x10DE

Device ID: 0x1C03

SubSys ID: 0x119F196E

Revision ID: 0x00A1

Driver Strong Name: oem24.inf:0f066de38c1ebff8:Section044:27.21.14.6611ci\ven_10de&dev_1c03

Rank Of Driver: 00CF2001


Card name: NVIDIA GeForce GTX 1060 6GB

Manufacturer: NVIDIA

Chip type: NVIDIA GeForce GTX 1060 6GB

DAC type: Integrated RAMDAC

Device Type: Full Device POST

Device Key: Enum\PCI\VEN_10DE&DEV_1C03&SUBSYS_119F196E&REV_A1

Device Status: 0180200A [DN_DRIVER_LOADEDDN_STARTEDDN_DISABLEABLEDN_NT_ENUMERATORDN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

Display Memory: 38781 MB

Dedicated Memory: 6052 MB

Shared Memory: 32729 MB

Current Mode: 1920 x 1080 32 bit 60Hz

HDR Support: Not Supported

Display Topology: Extend

Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709

Color Primaries: Red0.637695,0.333984, Green0.308594,0.626953, Blue0.153320,0.073242, White Point0.313477,0.329102

Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000

Monitor Name: Generic PnP Monitor

Monitor Model: 23EA53

Monitor Id: GSM59A9

Native Mode: 1920 x 1080p 60.000Hz

Output Type: DVI NOT USING DVI, USING DisplayPort

Monitor Capabilities: HDR Not Supported

Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP

Advanced Color: Not Supported

Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7d91b2ed40558a26\nvldumdx.dll

Driver File Version: 27.21.0014.6611 English

Driver Version: 27.21.14.6611

DDI Version: 12

Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1

Driver Model: WDDM 2.7

Hardware Scheduling: Supported:True Enabled:False

Graphics Preemption: Pixel

Compute Preemption: Dispatch

Miracast: Not Supported by Graphics driver

Detachable GPU: No

Hybrid Graphics GPU: Not Supported

Power P-states: Not Supported

Virtualization: Paravirtualization

Block List: No Blocks

Catalog Attributes: Universal:False Declarative:True

Driver Attributes: Final Retail

Driver Date/Size: 11-Apr-21 9:00:00 PM, 1050064 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: Unknown

Device Identifier: {D7B71E3E-5F43-11CF-0D63-91311BC2D635}

Vendor ID: 0x10DE

Device ID: 0x1C03

SubSys ID: 0x119F196E

Revision ID: 0x00A1

Driver Strong Name: oem24.inf:0f066de38c1ebff8:Section044:27.21.14.6611ci\ven_10de&dev_1c03

Rank Of Driver: 00CF2001


The DVI output have a max display limitation, why is it considering the 2nd monitor a DVI port?
If I remove the 1st one the 2nd one works fine in UHD. Is this a Windows problem or an NVIDIA problem?

:)

 

4K monitor displaying from 1080p laptop

Hi Sean,



Thank you for writing to Microsoft Community Forums.



We would need some information.

May I know the Make and the Model of the Laptop?



Graphic card of the Laptop should be compatible with the 4k Monitor to play 4k Video

Refer this link to check the Compatibility list:
Dell Compatibility list.



Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.



Thanks,

Suman.B

Microsoft Community - Moderator

 

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Why would Microsoft mess with any of that? I find this really troubling. Do I reinstall a driver for the monitor? They don't have a driver specifically for Windows 10, just Windows 8.

Chas

 

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