Windows 10: Multiple Blue Screens with code 3B and A

Hi, I'm havig a lot of blue screens in my new Surface Book 2 13.5" i7 16GB 512GB Samsung SSD, I already made a clean install from an image downloaded directly from Microsoft, also made a memtest86 and chkdsk and no problems were found.


Finally I runned device verifier, and my device throwed other blue screens that I'm attaching in the following link:


https://1drv.ms/f/s!Aqo-Cj5Q4ggqksESGDKZ4yVeD2K1jg


Hope you can help me.


***Moved from Surface Book 2 / Install, update, and repair***

:)

 

Blue Screen

Hi,





Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
would like to know more about the issue. Please clarify the following:

• Did you get a STOP code?
• Did you install any hardware or driver recently?

For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
article and simply follow the steps.



Feel free to contact us if you need further help.

 

blue screen multiple times all differrent codes

Hi George,

There are multiple factors to consider should you encounter a blue screen error issue on Windows. That being said, I will need more details to properly address your concern. Kindly answer the following questions:

• What is the make and model of your computer?
• When did the issue start?
• What error messages are you getting when the blue screen error occurs?
• Are you using a specific program whenever the issue happens?
• What troubleshooting steps have you performed so far?
• Have you installed the latest updates for Windows 10?
• What is the current OS Build of your Windows 10 device? Click the
  Start button, type
  About your PC, press Enter, and then scroll down to
  Windows specifications to find this information.

For now, I suggest performing the troubleshooting steps outlined in this
support article. The page has instructions on how to troubleshoot blue
screen errors in Windows 10. Please make sure that you're signed in as the administrator in order to complete the tasks.

I'll be waiting for your response.

 

Startup Blue Screen

Hi Jon,

Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

• Outdated device software drivers
• Corrupted Windows update system files
• Software/Security conflicts

We would like to know some information:

• Did you get any blue screen stop error codes?
• Have you tried booting in Safe mode?

We suggest that you check this
article about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

We will wait for your response