Windows 10: Multiple Devices

Hi, i have a doubt... I have 2 Usb ports in my laptop one port has occupied by mouse and one occupied by Usb hub in the usb hub i connected one headset,Gamepad, keyboard and one Headset Stand. So im much Device's it is safe for my laptop?? Coz my laptop is 1 and half month old

:)

 

[BUG REPORT] Multiple entries in privacy settings for same mobile device

Hello,

Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

As per the description, I understand that you are experiencing issue with multiple entries in privacy settings for same mobile device in Windows 10.

I certainly understand your concern and will try my best to help you.

I would suggest you to try the following steps and check if that helps.

Step 1:

I would suggest you to restart the phone and check if that helps.

If that doesn’t work, follow step 2

Step 2:

I would suggest you to soft reset the phone and check if that helps. Please follow the steps given below.

• 
  Press and hold the power button and
  volume down button simultaneously for about 10 seconds
  
• 
  The phone should vibrate and reboot
  

If that doesn’t work, follow step 3

Step 3:

I would suggest you to hard reset the phone and check if that helps. Please follow the steps given below.

• 
  At the beginning power off device.
  
• 
  Then press Power key once.
  
• 
  After that press and hold
  Volume Down key.
  
• 
  After exclamation point appears on the screen release all keys.
  
• 
  Press the following options in exact chronological order:
  Volume Up, Volume Down, Power,
  and Volume Down.
  
• 
  Done
  

There is an alternative method to perform hard reset. Please follow the steps given below and check if that helps.

• 
  Turn on Microsoft Lumia.
  
• 
  Go to Windows Phone Settings.
  
• 
  Tap About.
  
• 
  Confirm the operations by selecting Reset Your Phone.
  

Note: All the user data will be lost.

For more information:

I would suggest you to refer to the suggestions provided by
“Andre Da Costa” replied on January 22, 2015 in the following Microsoft Community link.

Frequently Asked Questions: Windows 10

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I hope this information is helpful.

Please do let us know if you need any further assistance, we will be glad to assist you.

Thank you.

 

Bluetooth multiple device instances/ Removal problem

Hi,

The issue might occur if there are outdated or incompatible drivers.

I suggest you to follow the methods below an check if it helps.

Method 1: Use the hardware troubleshooter to fix the issue

The Hardware Troubleshooter is an automated tool which will check the hardware connected to the computer for any known issues with it and provides the details and on how to fix them. Follow these steps and run the troubleshooter.

Follow these steps:

• Press Windows key to get the Start menu.
• Type Troubleshooting in the search box right up corner and hit enter.
• Click on Troubleshooting tab.
• Click on view all option on the upper left corner.
• Select the Hardware and Device options from the list.
• Click Next to run the Hardware and Device Troubleshooter.

If the issue persists, follow method 2.

Method 3: Update the Bluetooth drivers.

Step 1: Check for the latest driver update through Windows Updates.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Incompatible or not properly installed graphics card drivers are the most common cause of this issue.

Step 2: Follow the steps below to update the sound drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your Bluetooth devices.
• Click Update Driver Software and then follow the steps in the wizard that appears.

Restart the computer and check.

Let us know the status of the issue in this regards to assist you further.

Regards,

Guru Kiran

 

Same device appearing multiple times

Thanks f14tomcat - Today, 20th November, I did the Network Reset as you suggested and, after the PC had restarted I removed all multimedia devices from the list so there are zero devices listed. I'll report back in a day or so.

I hope it works or I will have to try the cable connection which is not an easy job since it involves routing 15 metres of cable. That's why I have not tried that option yet.