Windows 10: Multiple Keyboards Not Working

At some point, I ended tasks in my task manager and shortly after my keyboard stopped working. My mouse continues to work and I purchased a new keyboard mouse combo that will not work. All logitech. I have attempted to update drivers but no new drivers can be found. When I use any of the logitech device management softwares nothing is detected. I am certain the port works because it works for other devices. The "usb receiver" comes up in device manager but has a exclamation point icon next to it.Please help

:)

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Multiple keyboard layouts shown for keyboard languages

Hi,



Thank you for writing to Microsoft Community Forums.



It could be that individual keyboards are installed for that particular language. You can check the keyboards installed by following the steps mentioned below:

1. Press Windows key + I, to open
   Settings.
   
2. Click on Time & Language.
   
3. On the left pane, click on Language.
   
4. Click on the language pack for which you see multiple keyboards and select
   Options.
   
5. If you see multiple keyboards, click on the keyboard that you want to remove and select
   Remove.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Touch Keyboard Settings missing

Hi Graham,

• Have you installed all the pending Windows updates? If not I suggest you to check.

Also I suggest you to check whether the devices are governed or configured through group policy as you mentioned multiple devices used in a domain environment such as hospitals.

I suggest you to check whether the Onscreen Keyboard is working or not. Refer to the below steps and check if it helps.

• Press Windows + U and select the On-Screen Keyboard from the Ease of Access
  list. Or click on Ease of Access at bottom right and select
  On-Screen Keyboard from the list.
• Then use you cursor to type the password with On-Screen Keyboard.
• Before clicking the login, press the eye symbol (I.e. Reveal Password) option in the password field, to see the password is correct.

Please get back to us with an update on this issue, we will be happy to assist you further.

Thank you.