Windows 10: Multiple mouse problems with multiple mice

Discus and support Multiple mouse problems with multiple mice in Windows 10 Drivers and Hardware to solve the problem; First let me say these problems are somewhat intermittent. At least they started out that way but have become pretty much become full time. Problems... Discussion in 'Windows 10 Drivers and Hardware' started by RobbyK, Feb 9, 2020.

  1. RobbyK Win User

    Multiple mouse problems with multiple mice


    First let me say these problems are somewhat intermittent. At least they started out that way but have become pretty much become full time. Problems started on a regular dongle type wireless mouse, USB mouse worked fine so I replaced the wireless with a Bluetooth mouse, which worked fine for a couple of weeks before starting to act up, getting to the point now where it's basically unusable. I never imagined having same problems with both mice, so thinking the Bluetooth mouse was having different problems, spent two weeks trying to diagnose the problem, but everything comes back as correct. Problems are the same with both mice. As I said problem started out to be once every few days, and then works up to the mouse being unusable. I'm thinking it's the Dell combination wireless/Bluetooth radio since both methods of connection are acting up, I know the wireless mouse is actually USB, but it's still wireless. I have the touch-pad disabled with the Dell touch-pad software.
    All drivers are up to date, using windows update, three separate driver updater's, and the Dell website, all have the same driver available (based on number, date, size). Bluetooth mouse has lights that correspond to click and movement, including direction, those are still correct, but not output. I know those lights are probably a separate system than actual mouse functions, but still they are still working. What could the problem be? I did try a new Bluetooth dongle in case Dell built-in radio was bad, but it throws a red exclamation point, but it works correctly on two other pc's.

    Problems are

    1. Stuttering, cursor will just hesitate as it moves across the screen
    2. Sometimes if mouse sits for too long (such as typing) it becomes unresponsive (cursor does not respond click does not respond) the only way to get it working again is to restart the pc
    3. Trying to click inside a text box (such as this one), unable to click, it just does not take control of text box
    4. Trying to place a check inside a check box, again results in being unresponsive, and not selecting box
    5. Trying to close a browser tab, or close a OS window, will result in multiple clicks closing between 2 and 4 tabs/windows
    6. Right-Click doesn't work correctly either
    7. Trying to change tabs does not select new tab
    8. Trying to click the Start menu to open it, will require 15-25 clicks, not including right-clicks. Same with anything your trying to open, close, or select.
    9. ON a side note, I was trying to listen to a Bluetooth headset the other day and it resulted in a lot of stuttering and skipping (could be bad headset)
    10 Trying to insert cursor into middle of a word to correct a typo will result in an entire large paragraph being selected (turning blue), only way to correct it is to get the USB mouse.
    11 Troubleshooter always returns "No problem found"
    12 Wireless mouse also with cursor speed set to maximum cursor is so slow that it's unusuable
    13 Just now while writing this it seems USB mouse has started to act up, but I'm not sure just yet it may be my (paranoid because of all the problems) imagination
    14 If I have to restart the pc because mouse is totally unresponsive, restarting will make it work again however it still does not work correctly, but it does respond.
    15 Other problems exist that escape my memory at the moment too much to try and remember

    Vesion 1909

    Edited to add other things I remembered

    :)
     
    RobbyK, Feb 9, 2020
    #1

  2. How do I change scroll direction of a mouse NOT listed under Mice?

    Thanks; yes, those are great directions and did work to change the direction of the wired mouse that came with the computer. But the mouse I'm using doesn't show up as a mouse in the hardware list, so I can't follow the rest of those steps. I need the mouse to appear on the list of mice in order to complete this sequence.
     
    salishsong, Feb 9, 2020
    #2
  3. paulm Win User
    Multiple mice drivers?

    Hey!

    I just bought three mice: Logitech G5, Logitech G9, and Razer Lachesis...

    I don't plan on keeping all three, but I wanted to try which one I liked the most.

    So far I have two setpoint versions installed...

    Would it be alright to install razer drivers for the lachesis as well, or will it be problematic with multiple drivers running simultaneously...?
     
    paulm, Feb 9, 2020
    #3
  4. Multiple mouse problems with multiple mice

    Mouse cursor sticks to edge between multiple monitors

    Hi WBrannen_24,

    Adjusting the speed of the mouse can be done in the mouse settings. Open Control Panel> Type mouse the the search field> Change mouse settings> Buttons tab> Double-click speed> modify the speed and then click Apply
    and then OK. You may need to restart the computer after doing the said steps. You also need to make sure that the Multiple displays is properly activated. Right click your desktop> Display Settings> Display> Under Multiple Displays click Extend these displays.
    If the device doesn't appear to work at all (no lights appear on the device when it’s plugged in, or the cursor doesn't move or doesn't appear on the screen), connect the device to another PC and make sure the device works on that PC. If the device doesn't
    work on the other PC, you might need to replace it. Kindly follow these steps to help you resolve your concern:

    Step 1: Check your hardware.

    • Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in.
    • Try using a different USB port on your PC.
    • If you use a USB hub between the device and the PC, make sure the hub has power. If it’s still not working, try removing the USB hub and plugging the device directly into a USB port on the PC.
    • Make sure that the cables on your device aren't damaged in any way.
    • Check any battery-powered devices to see if they are fully charged or have fresh batteries.
    • Make sure there’s no dirt blocking keys or sensors.

    Step 2: Check your wireless connections.

    • Look on the bottom of the wireless device for a Reset button. Resetting the device will disconnect and then reconnect the wireless connection. There might also be a Reset button on the USB receiver for your device.
    • For USB wireless devices, this might be as simple as unplugging the USB wireless receiver, waiting for about 10 seconds, and then plugging the USB wireless receiver back into the USB port. The wireless connection should be reestablished.

    Step 3: Run the Hardware and Devices troubleshooter. Go to Settings> Update & Security> Troubleshoot> Hardware and Devices> Run the troubleshooter> Restart your computer.

    Step 4: Update the Mouse driver. Open Device Manager> Mice and other pointing devices> Right click the driver> Properties> Driver tab> Update Driver> OK> Restart your computer. If the issue still persists, please proceed to the next step.

    Step 5: Reinstall the Mouse Driver. Open Device Manager> Mice and other pointing devices> Right click the driver> Properties> Driver tab> Uninstall Device> OK> Restart your computer.
     
    Raymond Ave, Feb 9, 2020
    #4
Thema:

Multiple mouse problems with multiple mice

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