Windows 10: Multiple network issues

I'm experiencing two network issues, not sure if they're caused by the same thing or not.1 I cannot connect my phone to the mobile hotspot. When I try to, it gets stuck on 'obtaining IP address', and after a while gives out the 'IP configuration failure' error.2 My VPN Surfshark can't connect to its servers.This is on a new refurbished laptop with Windows 11.Things I've tried doing:- Rebooting the system- Changing the hotspot password- Turining off Windows firewall- Updating my drivers- Changing network adapter settings both unticking the boxes in the Sharing tab of the adapters' Proper

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Issues with network adapters

Hi Alfonso,

To resolve this issue, we suggest that you run the Network troubleshooter when you switch from WiFi to Ethernet connection. The Network troubleshooter can help diagnose and fix common connection problems including clearing the network cache to obtain a new
IP from the new network. Kindly follow the steps below:

• In the search box on the taskbar, type Identify and repair network problems, and then select
  Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

If the issue persists, kindly try the troubleshooting steps on the following link:

Fix network connection issues in Windows 10.

We recommend that you try the steps on the Update the network adapter driver,
Run the Network troubleshooter followed by networking commands, and Use network reset to reinstall network devices sections.

Let us know how it goes for us to assist you further.

 

Windows 10 Networking Issue: After Windows Reset I can connect to network but no internet

Thank you for the update. For us not to repeat the troubleshooting steps you've already performed, could you tell us the troubleshooting steps that you've already performed?

Also, we suggest trying to run the Network troubleshooter to help with your issue. To do that, follow the steps below:

• Type Network troubleshooter in the Cortana search box.
• Then select Identify and repair network problems.
• Follow the steps in the troubleshooter and see if it fixes the problem.

Get back to us and give us an update.

 

Multiple Network Issues

Hi SpawnofGiratina,

One of the possible reasons you are experiencing this issue is due to a corrupted driver or NIC. For us to get a better understanding about the network connectivity issue that you're experiencing and provide a resolution suitable to your concern, kindly
provide the following information:

• Does your laptop able to detect other wireless networks?
• Were there any changes made to your laptop prior to the issue? (downloaded programs, changes in settings, etc.)
• Were there any modifications your router/gateway made prior to the issue?

I suggest you follow the troubleshooting steps provided below:

• Check if Wireless is Enabled and ensure Airplane mode is Disabled. If your laptop has a keyboard function key to enable/disable the wireless network, make sure to turn it off.
• Run the Network Adapter Troubleshooter by going to Settings
  > Update & Security > Troubleshoot > Network Adapter >
  Run the troubleshooter.
• Check for the Device status. Click on Start > Device Manager
  > select the wireless driver to expand > right-click on the driver >
  Properties > General tab. Send the exact error message if there are any under the
  Device Status.
• Uninstall the wireless driver. To do this, go to Start >
  Device Manager > select the wireless driver to expand > right-click on the driver >
  Properties > Driver > Uninstall Device and install the latest one from the manufacturer’s website. If the issue started after installing the latest wireless drivers, then
  Rollback the driver to its previous version.
• If the issue still persists, perform a clean boot and check if your laptop can detect wireless network
  at this state.

Update us with the results.