Windows 10: Multiple staff Mouse Cursor Losing Focus / Keyboard Dropping while typing

Issue: For months, many in our staff have been dealing with a problem described as: Where, and When, we are typing- the keyboard drops / mouse cursor loses focus, and we have to actually click back into where the area we are typing in. Yaaaarrg groan ! : For example, I am typing this question right now and when this problem occurs. I might continue to type this sentence, but only to realize that the keyboard dropped out / the mouse cursor lost focus- and have to 'go back in' and click in the middle of the word or something and type most everything again. We have exhausted many forums inc

:)

 

Multiple staff Mouse Cursor Losing Focus / Keyboard Dropping while typing

Issue: For months, many in our staff have been dealing with a problem described as:

Where, and When, we are typing- the keyboard drops / mouse cursor loses focus, and we have to actually click back into where (the area) we are typing in. Yaaaarrg (groan) !

For example, I am typing this question right now and when this problem occurs. I might continue to type this sentence, but only to realize that the keyboard dropped out / the mouse cursor lost focus- and have to 'go back in' and click in the middle of the word or something and type most everything again.

We have exhausted many forums (including older / similar ones from this community) to troubleshoot!

Okay! So what have we done so far (as the IT department) to try and resolve this issue? And then, what are we leaning toward for the culprit (Dongle itself or location therof [the dongle in a docking station port vs. direct usb port on computer to motherboard], Low Batteries, Docking station firmware update or faulty docks, Device Manger/ Driver issue, Mouse settings in windows settings, GPO design error, a conflict of sorts between GPOs, a problem with one of our GPOs failing or getting an error somewhere when it tries to apply)? :

Moving the wireless dongle from docking station port to a direct motherboard usb port does not solve.

Wired keyboards and wired mouses have not resolved.

Driver updates have not solved.. whether they are for the input devices or even the chipset or firmware (Device manager. Dell Command Update,

Windows update).

BIOS updates. settings, and USB Thunderbolt Boot support has not solved.

Windows mouse settings have so far proven to no avail- including scroll inactive windows while hovering toggle both ways.

We have tried to Disable certain GPOs and revisited our GPOs -- also have tried observing the mouse function (pointer) while having a CMD window open and updating / disabling / applying certain policies with live observation of workstation and trying to see if we can narrow down which policy could be responsible.

Yes, there are times we observe on certain computers 'Group Policy Scheduled Tasks' failed due to an error.

We believe that the culprit lies in GPO somewhere and can be fixed. We use WINDOWS 10 and WINDOWS 11 (22H2 w/11, 21 H2 & 22H2 w/10). We use Dell Precision laptops mainly for all staff. Thank you all!

 

Losing focus

Hello,

I have an annoying bug that i could not find an answer for. When i click on de navigation bar in the explorer, First it turns blue what is normal but then it loses his focus somehow. When I open notepad and click inside, the focus switches on and off. When i click on the power off button to select restart, shutdown or sleep, it loses focus on this to so it looks like i pressed esc.
An other example: when i press 'windows+r' and start typing my focus jumps away and i need to click the textbox again to finish typing.

Things i tried:
unplugging keyboard, mouse.
When I start windows in safe mode the problem is not there.
installing updates

winver: version: 1809 build: 17763.504

- - - Updated - - -

I found the service causing the problem, it's called 'cloudcaputereservice' & 'cloudcapture'
When i kill those 2 processes the bug stops but it keeps returning when i restart my pc.

 

Losing Mouse / Cursor Focus - Windows 10

Windows 10, 64bit Dell Laptop

A month ago I gave in and did the Windows Fall Creator update. I immediately noticed an issue with my mouse / cursor losing focus like every 10 seconds. As I design If I left click and drag and it would lose connection and I would lose the selection. Frustrating!

I read many others had this issue and rolled back to a restore point before Fall Creator update to solve the issue. So I did do that and it did work. But all the sudden it has started again. Perhaps Windows ran an update that brought the problem back, although
I have my updates set to manual.

Reading there are many people with this issue. It's not their mouse, reinstalling windows doesn't fix it for them.

So what do I do? Just suffer with the issue? Any hacks or solutions?

Thanks.

[Moved from: Windows / Windows 10 / Windows update, recovery, & backup]