Windows 10: Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle

Discus and support Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle in Windows 10 BSOD Crashes and Debugging to solve the problem; I just built a new PC and have started experiencing BSODs while playing SWTOR and ArmA III. The BSOD occurs about 10-20 minutes after firing up either... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by McFailboat, Nov 5, 2015.

  1. MCFAILBOAT
    McFailboat Win User

    Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle


    I just built a new PC and have started experiencing BSODs while playing SWTOR and ArmA III. The BSOD occurs about 10-20 minutes after firing up either game. This has happened consistently about 6 times. I've had a couple memory management errors, a IRQL_NOT_LESS_OR_EQUAL and most recently Faulty_Hardware_Corrupted_Page.

    DM Log Collector file attached.

    Thank you for your time!

    -I forgot to note something. I have 355.60 driver installed at the moment. I was using the most recent driver, 358.87, but I had a BSOD then. I installed an older driver to see if it would help, but it obviously didn't.

    -Another note, I was just reverting back to the 358.87 driver and I had another BSOD. This time a memory management error.

    -I went into the BIOS to have a look at some of the RAM settings. I have the frequency set to AUTO and I notice it has the frequency set at 2133 when I have 2400 freq RAM. I don't know if this is a problem or not, I didn't want to touch anything yet.

    Another edit..
    -I looked at updates for my motherboard (ASRock Z170 Pro4). There was a BIOS update that 'improves DRAM Module Compatibility', release on 30OCT. After browsing this forum and other sites, I've seen many other people having similar issues with the same mobo. They seems to be centered around memory problems. However, I don't want to mess around with updating the BIOS without some council.

    :)
     
    McFailboat, Nov 5, 2015
    #1
  2. HUMBLEBRAG
    HumbleBrag Win User

    I am getting BSOD System Service Exception dxgmms2.sys when adding webcams to vMix software.

    Still no fix for this? Just got my first bsod on SWTOR. GTX970 on Win 10.
     
    HumbleBrag, Nov 5, 2015
    #2
  3. NOMAD21_752
    Nomad21_752 Win User
    BSOD-SYSTEM_SERVICE_EXCEPTION(dxgmms2.sys)

    I should have mentioned that the BSOD started to occur when I began playing SWTOR. I checked out the Nvidia forums and Im not the only one with the problem. Other people have problem with SWTOR and BSOD too. I will try to do your troubleshoots and report
    back Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle :)
     
    Nomad21_752, Nov 5, 2015
    #3
  4. AXE0
    axe0 New Member

    Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle

    Hi McFailboat,

    Welcome to the 10forums.

    Please revert any overclocking back to stock while troubleshooting if there is any.

    Please check Windows Update and install every update available.

    Please uninstall Avira while troubleshooting
    How do I uninstall my Avira Antivirus product?
    Code: *** WARNING: Unable to verify timestamp for avipbb.sys *** ERROR: Module load completed but symbols could not be loaded for avipbb.sys[/quote] I recommend testing the hard drive(s) and the memory as there are a few 0x1A(MEMORY_MANAGEMENT) and the output from a few dumps below.
    Read the instructions carefully
    Code: STACK_TEXT: ffffd000`2484b118 fffff800`919fa37a : 00000000`0000001e ffffffff`c0000005 fffff800`a1540790 00000000`00000000 : nt!KeBugCheckEx ffffd000`2484b120 fffff800`919ca682 : 00000000`00000000 00000000`00000000 ffffe001`e4babdd0 ffffe001`e4a92f28 : nt! ?? ::FNODOBFM::`string'+0x2bb7a ffffd000`2484b800 fffff800`919c8b7e : ffffc001`69d93b08 ffffc001`00000050 fffff800`a14ce1f0 00000000`000000a0 : nt!KiExceptionDispatch+0xc2 ffffd000`2484b9e0 fffff800`a1540790 : ffffe001`dd7fb180 ffffd000`00000001 ffffc001`69d93b00 ffffe001`dd7fc4f0 : nt!KiGeneralProtectionFault+0xfe ffffd000`2484bb70 fffff800`a1540eea : ffffe001`e4b74dc8 ffffe001`dd7fc4f0 ffffc001`61240530 ffffe001`e4b74e01 : NTFS!NtfsFindPrefixHashEntry+0x730 ffffd000`2484bc80 fffff800`a1541e8a : ffffe001`e4b74dc8 ffffe001`e492b010 ffffe001`e4b74dc8 ffffd000`2484beb0 : NTFS!NtfsFindStartingNode+0x2ca ffffd000`2484bd40 fffff800`a154192d : ffffe001`e4b74dc8 ffffe001`e492b010 ffffd000`2336f000 ffffe001`e2b99001 : NTFS!NtfsCommonCreate+0x52a ffffd000`2484bf50 fffff800`919c2787 : ffffd000`2336efb0 000000a6`b992ef38 00000000`00000000 00000000`00000000 : NTFS!NtfsCommonCreateCallout+0x1d ffffd000`2484bf80 fffff800`919c274d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxSwitchKernelStackCallout+0x27 ffffd000`2336edf0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSwitchKernelStackContinue[/quote] Code: SYMBOL_NAME: ONE_BIT FOLLOWUP_NAME: MachineOwner MODULE_NAME: hardware IMAGE_NAME: memory_corruption DEBUG_FLR_IMAGE_TIMESTAMP: 0[/quote]



    Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle [​IMG]
    Diagnostics Test
    Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle [​IMG]
    HDD & SSD TEST

    Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle [​IMG]
    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums


    Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle [​IMG]
    Note Do not run SeaTools on an SSD as the results will be invalid.


    Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle [​IMG]
    Run chkdsk Disk Check - Windows 7 Help Forums





    Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle [​IMG]
    Diagnostic Test
    Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle [​IMG]
    RAM TEST

    Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle [​IMG]
    Run MemTest86+ - Test RAM - Windows 10 Forums


    Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle [​IMG]
    Note
    Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle [​IMG]


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
     
    axe0, Nov 5, 2015
    #4
  5. MCFAILBOAT
    McFailboat Win User
    Hey, thanks for the reply!

    So I was browsing and I came across someone who had the exact same problem I've been having who also had the exact mobo. They upgraded their BIOS to the most current and it fixed the BSOD problem. I decided to give it a try and it worked!
     
    McFailboat, Apr 5, 2018
    #5
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Multiple (various) BSODs - SWTOR & ArmA III - 10-20 min playtime cycle

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